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Does this include access to spa facilities?
22:01, 02/11/21
Hi there,
Thanks for getting in touch.
The deal doesn't include access to spa facilities, but you're welcome to contact The Serenity Spa directly on, 07979 190125, to discuss the possibility and cost of adding this to your booking.
I hope this helps!
Sandy, itison Customer Support, 13:01, 03/11/21
Is it possible for two people to have treatment at the same time (am buying for two friends and they would want to get treatments at the same time)
11:41, 15/11/21
Hi there,
Thanks for getting in touch!
I can confirm multiple voucher purchases are permitted; max of 2 per person.
You'll be able to check availability and make a booking over the phone immediately after buying your voucher.
If you can't book your preferred date for two people, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I hope this helps!
Rachael, itison Customer Support, 12:50, 15/11/21
I don't have a printer, can this be downloaded as a pdf so I can forward to someone else to print
William, 11:34, 19/11/21
Hi there,
Thanks for getting in touch!
I can confirm this voucher must be printed for redemption, please print your voucher and bring along with you to avoid disappointment. You are welcome to send a copy of your voucher via email to a friend to print on your behalf.
I hope this helps!
Rachael, itison Customer Support, 11:56, 19/11/21