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Hi, I am being charged £17 when I go to use my voucher (received as a gift). Can you please explain why it's not just £7 charge to cover delivery?
Ross
Ross, 11:14, 19/05/22
Hi Ross,
Thanks for getting in touch although I'm really sorry you're having some trouble placing your order.
If you wouldn't mind letting us know your credit or gift card code along with your query at support@itison.com and we'll be happy to lend a hand here.
I hope this helps in the meantime!
Hannah, itison Customer Support, 12:03, 19/05/22
Hi, I am being charged £17 when I go to use my voucher (received as a gift). Can you please explain why it's not just £7 charge to cover delivery?
Ross
Ross, 11:14, 19/05/22
How do I redeem my voucher?
Kerry, 19:50, 13/06/22
Hi Kerry,
Thanks for getting in touch!
Once you've ordered this deal you'll receive a unique voucher with full instructions on how to redeem your voucher.
If you have any trouble, please just contact support@itison.com and we'll do our best to help.
I hope this helps!
Caitlin, itison Customer Support, 09:16, 14/06/22