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Can one adult and 2 children share a family room on this deal?
09:41, 27/10/21
Hi there,
Thanks for getting in touch!
Family options are valid for 2 adults and 2 children, but you're welcome to contact Loch Insh Outdoor Centre directly to discuss the room type required for your family.
I hope this helps!
Courtney, itison Customer Support, 10:31, 27/10/21
Thinking of buying for Xmas present. What if they don't want it? Is it refundable? Thanks
doris, 12:06, 06/11/21
Hi Doris,
Thanks for getting in touch!
I’m happy to let you know we do offer a full refund on unused vouchers within 14 days of their purchase, but I'm afraid after this time we're then unable to offer a refund.
I hope this answers your question though.
Wallis, itison Customer Support, 12:10, 06/11/21
Does the deal include all the activities over the 2 days? For the skiing or snowboarding does it include all the gear hire and clothes?
Ellena, 23:40, 23/12/21
Hi Ellena,
Thanks for getting in touch!
You're welcome to contact Loch Insh Outdoor Centre directly to discuss what activities are available on certain days.
I can confirm skis/board, sticks, boots, helmet and gloves are provided. For skiing or snowboarding, the team at Loch Insh recommend wearing long sleeves and trousers.
I hope this helps!
Hannah, itison Customer Support, 08:54, 24/12/21
Hi can I take my dog ?? Thanks Angie
Angie, 11:15, 08/02/22
Hi there,
Thanks for getting in touch.
I'm afraid dogs aren't permitted at this venue.
I hope this answers your question though.
Courtney, itison Customer Support, 13:51, 08/02/22