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Do you pay the £10 extra for Santa visit on the day?
Nicki, 18:17, 15/10/19
Hi there,
Thanks for getting in touch!
I can confirm Santa's grotto inside the museum is a £10 charge per child including gift; payable directly to Forum Events Management on the day. Grotto visit is on a first-come, first-served basis.
I hope this helps!
Rachael, itison Customer Support, 07:54, 16/10/19
I have just purchased 2 tickets for this event. I can see babies under 1 go free, would we need to buy a ticket for our baby? Thanks
19:43, 28/10/19
Hi there,
Thanks for getting in touch!
I can confirm under 1's do go free and you don't need to worry about a ticket for them.
I hope this helps!
Jen, itison Customer Support, 10:14, 29/10/19
Just wondering are we able to go round the museum/visit Santa before our booked/allocated time slot?? What/where is the time slot for? The train ride/show? Information is limited on site x
marianne, 21:34, 08/11/19
Hi Marianne,
Thanks for getting in touch!
Your ticket is for a designated time slot, and I'm afraid you can't start the experience before this time.
You're welcome to view more on the event by visiting https://bit.ly/2qAqlfa.
I hope this helps!
Courtney, itison Customer Support, 12:35, 09/11/19