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Santa’s Magical Glenskirlie Castle Experience

Glenskirlie Castle, Kilsyth Road, Banknock, FK4 1UF

SOLD OUT
Santa’s Magical Glenskirlie Castle Experience Santa’s Magical Glenskirlie Castle Experience Santa’s Magical Glenskirlie Castle Experience Santa’s Magical Glenskirlie Castle Experience Santa’s Magical Glenskirlie Castle Experience Santa’s Magical Glenskirlie Castle Experience
from £79
  • tickets sold
SPOTLIGHT

Saturday 5th December 2020

Starts at 10:00, 10:15, 10:30, 11:00, 11:15 and 20 other times.

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Family ticket for four or six to Santa’s Magical Glenskirlie Castle Experience; enjoy a festive afternoon tea each followed by a visit to Santa & his Chief Elf in the grotto and receive a special gift to take home - from under £20pp

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Questions and answers

Hi at the time I will have a 7 month old and a 22 month old. Do they count towards the 4? Thank you

alanna, 19:08, 15/10/20

Hi Alanna,

Thanks for getting in touch.

I can confirm children of all ages are included in the total headcount of the table.

I hope this helps!

Jen, itison Customer Support, 10:20, 16/10/20

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Hi there, I will be bringing 2 x 3yr olds and a 4month old baby. Are these numbers included in ticket purchases? Thanks x

Lee, 19:16, 15/10/20

Hi Lee,

Thanks for getting in touch.

I can confirm children of all ages are included in the total headcount of the table.

I hope this helps!

Jen, itison Customer Support, 10:21, 16/10/20

Thanks for your reply, however my 4 month old baby won’t eat an afternoon tea. Are there any other packages suitable to account for a small baby?

Lee, 11:11, 16/10/20

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Would you do a table of 7 3 adults and 4 children?

Julie, 22:14, 15/10/20

Hi Julie,

Thanks for getting in touch.

I'm afraid our tickets are for four or six people.

However I hope this helps answer your question.

Jen, itison Customer Support, 10:23, 16/10/20

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Hi, do you visit Santa first or have afternoon tea first? What covid restrictions are in place?
Thank you

Gwen, 09:15, 16/10/20

Hi Gwen,

Thanks for getting in touch.

To discuss what is first and what restrictions are in place, you're welcome to contact the team at Glenskirlie Castle by calling 01324 840201 and they'll be happy to advise.

I hope this helps.

Jen, itison Customer Support, 10:25, 16/10/20

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It says non refundable unless event is cancelled. What happens if COVID restrictions (e.g. travel to another Health Board area) or COVID self-isolation (e.g. through track and trace) is imposed?

Lauren, 11:14, 16/10/20

Hi Lauren,

Thanks for getting in touch!

We hope you'll be able to attend the event without any trouble, but of course we understand that things are a bit uncertain at the moment.

Whilst we sadly can't make any guarantees, if you find yourself unable to use your tickets, just let us know and we'll try our very best to work out a solution.

I hope this helps, and do take care!

Gillian, itison Customer Support, 12:20, 16/10/20

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I have have just missed being able to book this would it be possible to be contacted if there are any cancellations

12:54, 16/10/20

Hi there,

Thanks for getting in touch!

I'm afraid our event tickets are non-refundable and can't be cancelled, but you're welcome to contact Glenskirlie Castle directly on 01324 840201 and they'll be happy to discuss whether they perhaps have any tickets to be sold directly.

I hope this helps.

Gillian, itison Customer Support, 14:45, 16/10/20

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Hi

Are there any dates available for a Santa visit & afternoon tea at Glenskirlie Castle

Catherine-Anne, 14:56, 16/10/20

Hi there,

Thanks for getting in touch!

I'm afraid this deal has now sold out and we're unable to sell any more vouchers. We've some great deals in the pipeline though - I'm sure a similar event will pop up soon!

Gillian, itison Customer Support, 15:30, 16/10/20

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Hi

Are there any tickets available for the Santa visit and afternoon tea at Glenskirlie castle?

Catherine-Anne

Catherine-Anne, 14:58, 16/10/20

Hi Catherine-Anne,

Thanks for getting in touch!

I'm afraid this deal has now sold out and we're unable to sell any more vouchers. We've some great deals in the pipeline though - I'm sure a similar event will pop up soon!

Gillian, itison Customer Support, 15:30, 16/10/20

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Is there any space left for this ?

Claire, 13:17, 05/11/20

Hi Claire,

Thanks for getting in touch.

I'm afraid this deal has sold out and we're unable to sell any more vouchers. We've some great deals in the pipeline though - I'm sure a similar event will pop up soon!

Jen, itison Customer Support, 14:23, 05/11/20

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Why can't I book this deal at vendor's castle,thanks.

Maggie, 13:11, 12/11/20

No I mean on the it's on website

Maggie, 13:12, 12/11/20

Hi there,

Thanks for getting in touch.

I'm afraid this deal has sold out and we're unable to sell any more vouchers. We've some great deals in the pipeline though - I'm sure a similar event will pop up soon!

Rachael, itison Customer Support, 14:22, 12/11/20

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Why still advertise this event,thanks

Maggie, 13:14, 12/11/20

Hi there,

Thanks for getting in touch.

I'm afraid this deal has sold out and we're unable to sell any more vouchers. We've some great deals in the pipeline though - I'm sure a similar event will pop up soon!

Rachael, itison Customer Support, 14:22, 12/11/20

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Hi, we are booked for 19th December but are travelling from North Lanarkshire (Tier 4) until 11th December. If this restriction is extended and we can't travel to the event, is it possible to arrange another date or can I be refunded?

Dee, 15:08, 18/11/20

Hi there,

Thanks for getting in touch.

if you're needing any help regarding your tickets please contact our support team at support@itison.com and we'll be happy to help!

Rachael, itison Customer Support, 17:33, 18/11/20

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I have tickets for Sunday 6th for this xmas event - is it still going ahead given the current travel restrictions?

08:35, 28/11/20

Hi there,

Thanks for getting in touch!

We hope you'll be able to attend the event without any trouble, but of course we understand that things are a bit uncertain at the moment.

We'd recommend contacting Glenskirlie Castle directly, on 01324 840201, to discuss your query further.

I hope this helps!

Courtney, itison Customer Support, 09:41, 30/11/20

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My family are not allowed to travel from North Lanarkshire council area to Falkirk council area because of government restrictions - I have 6 tickets costing £120 for this event on 6 December so does this mean that technically this is cancelled for me (by the Scottish government) and I am eligible for a refund? I would definitely think so and I am sure I am not the only person in this situation. Please advise.
Grace

08:49, 28/11/20

Hi Grace,

Thanks for getting in touch!

We hope you'll be able to attend the event without any trouble, but of course we understand that things are a bit uncertain at the moment.

We'd recommend contacting Glenskirlie Castle directly, on 01324 840201, to discuss your query further.

I hope this helps!

Courtney, itison Customer Support, 09:41, 30/11/20

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I am booked for the Santa experience on Wednesday 23rd with a table for 6. Unfortunately we all live in different council areas from the castle so according to government guidelines we are not permitted to travel to your Santa experience. I have contacted itison asking for a refund but they say processing this could take at least 10-14 days which would take us beyond the date of the event. I would be grateful for your advice. Thank you Clarinda McHardy

22:11, 13/12/20

Hi Clarinda,

Thanks for getting in touch!

I've replied to you directly by email just now.

I hope this helps!

Wallis, itison Customer Support, 10:00, 14/12/20

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Do you have a question about a different deal?

Try visiting our Help Centre for help, or email us at support@itison.com and we'll be happy to help.

Advance booking is not required.

Max 1 voucher purchase per person / per date.

Duration: approx. 1hr 30mins.

You will be seated in your group at your own table.

Suitable for all ages; children of all ages are included in the total head count of the table.

All infants and children must be accompanied by a paying adult.

Afternoon tea will be a selection of sandwiches, scones with cream & homemade jams, cakes, tea or coffee for adults & hot chocolate for children.

Menu is subject to change.

Vegetarian, vegan, gluten / wheat, dairy free and halal options are available.

Wheelchair accessible.

Tickets must be printed for redemption; please print your ticket and bring along with you to avoid disappointment.

Ticket is non-refundable unless event is cancelled.

Ticket is not exchangeable for cash or valid with any other offers.

Images used for illustrative purposes only.