Perth Road, Pitlochry, PH16 5LX
If you have any questions about itison, try visiting our Help Centre to see if we can answer them for you.
Still need an answer? Please sign up or sign in to ask a question.
Is there a time limit - a use by date?
08:48, 10/10/17
Hi there,
Thanks for getting in touch!
I'm happy to let you know Option 1 (Sun-Thur) for this offer is valid from Sun 15 Oct 2017 until Thur 7 Dec 2017, and Option 2 (Fri - Sat) is valid from Fri 20 Oct 2017 until Fri 24 Nov 2017.
I hope this helps!
Courtney, itison Customer Support, 09:04, 10/10/17
I could only manage this Thursday 19th. What’s best way to ensure a room and there fore desk is available?
Scott, 22:15, 17/10/17
Hi Scott,
Thanks for getting in touch!
To discuss available dates, please contact Atholl Palace Hotel directly on 01796 472 400, and they'll be happy to help.
I hope this answers your question!
Jen, itison Customer Support, 07:14, 18/10/17
Sorry I have found the answer to my question re time limit
08:50, 10/10/17
Do you have wheelchair accesible rooms in this offer?
Jake, 08:53, 10/10/17
Hi Jake,
Thanks for getting in touch!
I'm happy to let you know Atholl Palace Hotel have wheelchair adapted rooms; subject to availability. Please discuss your request with the hotel at the time of booking.
I hope this helps!
Courtney, itison Customer Support, 09:20, 10/10/17
Is there an open fire to sit by ?
Gina, 09:43, 10/10/17
Hi Gina,
Thanks for getting in touch!
I've contacted Atholl Palace Hotel and I'm happy to let you know there are various open fires to sit by, which will be lit on any dark and dreary evenings.
I hope this helps!
Courtney, itison Customer Support, 10:16, 10/10/17
Does the Atholl Palace serve dinner early enough to enable a theatre visit at 7.30 in Pitlochry?
09:49, 10/10/17
Hi there,
Thanks for getting in touch!
Dinner is served in the restaurant from 6.00pm until 8.30pm every evening, but you're welcome to discuss this directly with the hotel.
I hope this helps!
Courtney, itison Customer Support, 10:07, 10/10/17
do you do single rooms or family room for 3 adults and one 2 year old
Elizabeth, 19:48, 12/10/17
Hi Elizabeth,
Thanks for getting in touch!
This offer is valid for two people only, but I'm happy to let you know rooms can be upgraded to a family room or superior double for £40; payable directly to hotel. Please discuss your request with the hotel at the time of booking.
I hope this helps!
Courtney, itison Customer Support, 08:50, 13/10/17
Do you know if this can be used on Friday the October 20th? Is there availability at hotel ?
22:33, 12/10/17
Hi there,
Thanks for getting in touch!
To discuss available dates, please contact Atholl Palace Hotel directly on 01796 472 400, and they'll be happy to help.
I hope this answers your question!
Courtney, itison Customer Support, 08:51, 13/10/17
Which rooms are allocated in this offer?
12:44, 13/10/17
Hi there,
Thanks for getting in touch.
I'm happy to advise there are standard double or twin rooms available.
I hope this helps!
Jen, itison Customer Support, 12:47, 13/10/17
Why do you keep extending the time limit to buy information...??
Jennifer, 13:33, 14/10/17
Hi Jennifer,
Thanks for getting in touch!
Some of our deals sell very quickly, and we can only offer them for one day. But, if we still have vouchers left then we like to make them available for customers the next day.
I hope this helps!
Courtney, itison Customer Support, 11:55, 16/10/17
Can you book for two nights for consecutive days and does that require to book two separate vouchers. thank you
21:34, 17/10/17
Hi there,
Thanks for getting in touch!
I'm happy to advise that multiple vouchers can be used on consecutive nights.
I hope this helps!
Jen, itison Customer Support, 07:16, 18/10/17
What the availability for this deal please
Thanks Helen
09:37, 18/10/17
Hi Helen,
Thanks for getting in touch!
I'm happy to let you know Option 1 (Sun-Thur) for this offer is valid from Sun 15 Oct 2017 until Thur 7 Dec 2017, and Option 2 (Fri - Sat) is valid from Fri 20 Oct 2017 until Fri 24 Nov 2017.
If you'd like to check availability for specific dates before you buy your voucher, you're welcome to give the Atholl Palace Hotel a wee call on 01796 472 400 and they'll be happy to look at this for you.
I hope this helps!
Ruth, itison Customer Support, 10:23, 18/10/17
Hi is an 18 month old child included and allowed?
09:37, 21/10/17
Hi there,
Thanks for getting in touch!
A maximum of 2 children aged 14 and under permitted and can be accommodated in Family rooms for a supplementary charge of £40 per room per night and £11.50 per child; payable directly to hotel.
I hope this helps!
Jen, itison Customer Support, 09:11, 23/10/17
Try visiting our Help Centre for help, or email us at support@itison.com and we'll be happy to help.
Overnight stay for two with a 3 course dinner, breakfast and full leisure access
Choice of day:
- Sun - Thur
- Fri - Sat
Option 1 (Sun - Thur) voucher is valid from Sun 15 Oct 2017 until Thur 7 Dec 2017, Sun - Thur; subject to availability. Excludes Friday and Saturday.
Option 2 (Fri - Sat) voucher is valid from Fri 20 Oct 2017 until Fri 24 Nov 2017, Fri - Sat; subject to availability. Excludes Sunday - Thursday and 11, 12 Nov 2017.
Advance booking required. Option 1 voucher must be booked by Mon 20 Nov 2017 and option 2 by Fri 3 Nov 2017 (we don’t want you to miss out!).
Non changeable or refundable once your stay has been booked with the hotel.
Multiple voucher purchases permitted. Multiple vouchers can be used on consecutive nights.
Check-in 3pm, check-out 11am.
Standard double or twin room available.
Rooms can be upgraded for a supplementary charge per room per night: valley view double or twin £20 or family room or superior double £40; payable directly to hotel.
Stay can be extended by a night for a supplementary charge; please discuss directly with hotel.
Includes 3 course dinner each night choosing from the table d'hôte menu served in the Verandah Restaurant (menu changes daily). Dishes from the à la carte menu are available for a supplementary charge; please discuss directly with hotel.
Vegetarian, gluten / wheat free options are available. Please advise hotel when booking.
Free parking available.
Max of 2 children ages 14 and under permitted and can be accommodated in Family rooms for a supplementary charge of £40 per room per night and £11.50 per child; payable directly to hotel.
No pets permitted.
The venue may restrict the number of itison bookings on each day so please book early if you want a specific date.
The beginning and end period of a voucher’s validity is always the busiest. We advise members to book well in advance to avoid disappointment.
Vouchers must be printed for redemption; please print your voucher and bring along with you to avoid disappointment.
Voucher is not exchangeable for cash or valid with any other offers.
Images used for illustrative purposes only.