Auchrannie Road, Brodick, Isle of Arran, KA27 8BZ
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Hi! Can I book at time of purchase? I don’t want to buy the deal if none of my dates are free. Thanks. Julie
Julie, 08:05, 29/11/18
Hi Julie,
Thanks for getting in touch!
Bookings are made post-purchase following the instructions in the How To Book section of your voucher.
If you'd like to check specific availability before buying your voucher, you're welcome to give Auchrannie a wee call on 01770 302 234 and they'll be happy to advise further.
I hope this helps.
Ruth, itison Customer Support, 10:16, 29/11/18
Is it possible to add a travel cot? We have a 8 months boy. Any extra cost for this? Thanks
17:03, 29/11/18
Hi there,
Thanks for getting in touch!
Up to 3 children can stay per voucher for the following supplementary charges (prices include playbarn and leisure access):
Room only option: 0-10 years £7.50 per child, 11-17 years £10 per child, payable directly to the hotel.
Dinner bed and breakfast option: 0-2 years £13.65 per child, 3-10 years £19.65 per child and 11–17 years £24.95 per child, payable directly to the hotel.
I hope this helps!
Gillian, itison Customer Support, 17:11, 29/11/18
Thanks!
17:29, 29/11/18
When is the voucher valid until
Alison, 18:31, 29/11/18
Hi Alison,
Thanks for getting in touch!
I'm happy to let you know this voucher is valid from Monday 3rd December 2018 until Thursday 28th March 2019; subject to availability.
I hope this helps!
Ruth, itison Customer Support, 09:09, 30/11/18
Can you add Children to this deal?
Kim, 21:39, 29/11/18
Hi Kim,
Thanks for getting in touch!
I'm happy to let you know a maximum of 3 children are permitted and require the following supplementary charges, prices include playbarn and leisure access:
Room only option: 0-10 years £7.50 per child, 11-17 years £10 per child; payable directly to the hotel.
Dinner bed and breakfast option: 0-2 years £13.65 per child, 3-10 years £19.65 per child and 11–17 years £24.95 per child; payable directly to the hotel.
I hope this helps!
Ruth, itison Customer Support, 09:10, 30/11/18
Hi what days of the week can u use this voucher.
Thanks brenda.
Brenda, 23:15, 30/11/18
Hi Brenda,
Thanks for getting in touch!
I can confirm this voucher is valid from Monday 3rd December 2018 until Thursday 28th March 2019, Sunday-Friday; subject to availability.
I hope this helps!
Rachael, itison Customer Support, 10:59, 02/12/18
Is this hotel dog friendly?
Kirsty, 18:00, 02/12/18
Hi Kirsty,
Thanks for getting in touch!
I'm happy to let you know a max of 2 dogs are permitted and require a supplementary charge of £10 per dog per night (max £30 per stay). Please advise the hotel at time of booking to be allocated a dog-friendly room.
I hope this helps!
Courtney, itison Customer Support, 09:24, 03/12/18
Do I have to give dates when purchasing the voucher
Elizabeth, 18:30, 03/12/18
Hi Elizabeth,
Thanks for getting in touch!
Bookings are made post-purchase following the instructions in the How To Book section of your voucher.
If you'd like to check specific availability before buying your voucher, you're welcome to give Auchrannie a wee call on 01770 302 234 and they'll be happy to advise further.
I hope this helps.
Rachael, itison Customer Support, 08:28, 04/12/18
Hello, Can I buy two vouchers as a gift and can they used on consecutive nights.
Christine
21:29, 03/12/18
Hi Christine,
Thanks for getting in touch!
I'm happy to let you know multiple voucher purchases permitted (max of 2 per person) and can be used on consecutive nights; subject to availability.
I hope this helps!
Rachael, itison Customer Support, 08:29, 04/12/18
Thank you.
13:29, 04/12/18
How much is bed and breakfast only
Regards ,
John .
18:30, 04/12/18
Hi John,
Thanks for getting in touch!
Option 1 for this deal is £65.00 for an overnight room only stay for two with access to leisure facilities, and breakfast can be added to your stay and paid directly to the hotel.
I hope this helps!
Courtney, itison Customer Support, 09:01, 05/12/18
Can I book 2 nights please
Catherine, 20:23, 05/12/18
Hi there,
Thanks for getting in touch!
Each voucher is valid for an overnight stay, but I'm happy to let you know multiple voucher purchases are permitted and can be used on consecutive nights; subject to availability. A maximum of 2 vouchers are permitted per person.
I hope this helps!
Courtney, itison Customer Support, 07:58, 06/12/18
Hi there. I would like to stay 2 nights and wondered whether this is possible please? I don't wish to take a chance buying 2 separate vouchers as may not get the days together and don't wish to travel just for a single night. Thanks
20:41, 05/12/18
Hi there,
Thanks for getting in touch!
Each voucher is valid for an overnight stay, but I'm happy to let you know multiple voucher purchases are permitted and can be used on consecutive nights; subject to availability. A maximum of 2 vouchers are permitted per person.
If your preferred dates aren't available you're welcome to contact support@itison.com within 14 days of purchase for a full refund.
I hope this helps!
Courtney, itison Customer Support, 07:58, 06/12/18
when does this deal end?
22:29, 05/12/18
Hi there,
Thanks for getting in touch!
This deal should be available for another week or so, but I can't guarantee it won't sell out before then.
I hope this helps!
Courtney, itison Customer Support, 07:59, 06/12/18
Can you tell me how longer this offer is available for please?
Nicola, 22:31, 05/12/18
Hi there,
Thanks for getting in touch!
This deal should be available for another week or so, but I can't guarantee it won't sell out before then.
I hope this helps!
Courtney, itison Customer Support, 07:59, 06/12/18
We would like to take our 6 year old son with us, what is the additional costs?
22:11, 06/12/18
Hi there,
Thanks for getting in touch!
A max of 3 children permitted and require the following supplementary charges, prices include playbarn and leisure access;
Room only option: 0-10 years £7.50 per child, 11-17 years £10 per child; payable directly to hotel.
Dinner bed and breakfast option: 0-2 years £13.65 per child, 3-10 years £19.65 per child and 11–17 years £24.95 per child; payable directly to hotel.
I hope this helps!
Courtney, itison Customer Support, 09:40, 07/12/18
Hello. How much is this deal for dinner included. It only states from £65
Kind regards
Lynn
Lynn, 15:14, 08/12/18
Hi Lynn,
Thanks for getting in touch!
Option 3 for this deal is £125 for an overnight stay for two in a standard room with dinner, breakfast and access to leisure facilities.
Option 4 is £149 overnight stay for two in an executive room with dinner, breakfast and access to leisure facilities.
I hope this answers your question!
Courtney, itison Customer Support, 10:16, 09/12/18
Hi are Saturdays not available
Thanks
John
10:47, 11/12/18
Hi John,
Thanks for getting in touch!
I'm afraid this particular deal excludes all Saturdays.
I hope this answers your query.
Ruth, itison Customer Support, 10:57, 11/12/18
Do you have family rooms and are pets allowed.
Ian, 13:45, 15/12/18
Hi Ian,
Thanks for getting in touch!
I'm happy to let you know up to 2 dogs can stay per voucher for a supplement of £10 per dog per night (max £30 per stay). Please advise the hotel when you book to be allocated a dog-friendly room. Room upgrades can also be discussed with the hotel directly.
I hope this helps!
Gillian, itison Customer Support, 11:07, 16/12/18
Hi there! I was really keen to book the £65 deal for one night with access to leisure facilities, but its sold out! Is there any chance that more would be made available? I was going to book as a Xmas Present for my girlfriend but the £89 is out of my budget!
Thanks
Jack
Jack, 17:50, 17/12/18
Hi Jack,
Thanks for getting in touch!
I'm afraid this deal has now sold out, and we're unable to sell any more vouchers. We've some great deals in the pipeline though - I'm sure a similar voucher will pop up soon!
Gillian, itison Customer Support, 09:22, 18/12/18
I just missed the offer on Groupon, please can you let me know if there maybe another offer soon , I wanted it for family gifts thanking you in advance linda
20:17, 20/12/18
Hi there,
Thanks for getting in touch.
I'm afraid this deal has ended, and we're unable to sell any more vouchers. We've some great deals in the pipeline though - I'm sure a similar voucher will pop up soon!
Rachael, itison Customer Support, 09:17, 21/12/18
Try visiting our Help Centre for help, or email us at support@itison.com and we'll be happy to help.
Overnight room only stay for two with access to leisure facilities
OR
Overnight stay for two with dinner, breakfast and access to leisure facilities
Choice of room:
- Standard room
- Executive room
Voucher is valid from Mon 3 Dec 2018 until Thurs 28 Mar 2019, Sun - Fri; subject to availability.
Excludes Saturdays and 24 - 31 Dec 2018, 1 - 7 Jan 2019 and 8 - 14 Feb 2019.
Advance booking required. Voucher must be booked by Sun 17 Mar 2019 (we don’t want you to miss out!).
You risk forfeiting your voucher if you cancel within 48 hours of your booking.
A valid debit or credit card is required to hold as security and secure all bookings.
Multiple voucher purchases permitted; max of 2 per person. Multiple vouchers can be used on consecutive nights; subject to availability.
Check-in 2pm, check-out 11am.
Double or twin standard or executive room in Auchrannie House Hotel or Auchrannie Spa Resort; you will be given the option of which building you would like to stay in at time of booking.
Please note rooms are subject to availability and allocated on a first come first served basis.
Stay can be extended by a night for a supplementary charge; please discuss directly with hotel.
Dinner option includes a £22.50 per person dinner allowance towards food only in a choice of 3 restaurants: Cruize, Brambles or Eighteen69; menu is subject to change.
Vegetarian, gluten / wheat free options available; menus are subject to change.
Includes access to leisure facilities, mini bus transfers to and from Brodick ferry terminal (must be pre-booked) & playbarn access for children under 10yrs.
Max of 3 children permitted and require the following supplementary charges, prices include playbarn and leisure access;
Room only option: 0-10 years £7.50 per child, 11-17 years £10 per child; payable directly to hotel.
Dinner bed and breakfast option: 0-2 years £13.65 per child, 3-10 years £19.65 per child and 11–17 years £24.95 per child; payable directly to hotel.
Max of 2 dogs permitted and require a supplementary charge of £10 per dog per night (max £30 per stay). Please advise hotel at time of booking to be allocated a dog friendly room.
A valid debit or credit card is required to hold as security and secure all bookings.
Wheelchair access available; rooms can be provided for varying levels of disabilities please advise specific needs at the time of booking.
The venue may restrict the number of itison bookings on each day so please book early if you want a specific date.
The beginning and end period of a voucher’s validity is always the busiest. We advise members to book well in advance to avoid disappointment.
Vouchers can be presented on mobile device or printed for redemption; please show your voucher on arrival.
Voucher is not exchangeable for cash or valid with any other offers.
Images used for illustrative purposes only.