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Terms and conditions?
Gordon, 08:57, 31/10/18
Hi Gordon,
Thanks for getting in touch.
The small print for the terms of this offer are available to view prior to purchase and will be repeated on your voucher after purchase.
If you're unable to secure a booking of your choice, a full refund can be requested for an unused voucher within 14 days of purchase.
Enjoy your stay!
Jenny, itison Customer Support, 09:02, 31/10/18
Hello,
On the front it says there is 2 options one with and without dinner . Is the dinner option only available Friday - Sunday? Or do I need to pay more to add dinner for Sunday - thursday?
Thanks
13:21, 31/10/18
Hi there,
Thanks for getting in touch.
There are 3 voucher options available for this offer:
Option 1: £89 voucher for an overnight stay for two with a bottle of wine on arrival and breakfast VALID SUN - THUR
Option 2: £109 voucher for an overnight stay for two with a bottle of wine on arrival and breakfast VALID FRI - SAT
Option 3: £119 voucher for an overnight stay for two with a 2 course dinner and breakfast VALID 7 DAYS A WEEk; subject to availability.
You can view all these options at the check-out.
I hope this helps!
Jenny, itison Customer Support, 13:26, 31/10/18
When do you have to use the deal by ? Thx
Hazel, 16:46, 31/10/18
Hi Hazel,
Thanks for getting in touch.
Voucher options 1 & 3 expire on the 31st of March and option 2 expires 30th of March 2019. All bookings must be secured by the 15th of March 2019.
I hope this helps!
Jenny, itison Customer Support, 16:50, 31/10/18
What’s the time limet
21:33, 10/11/18
Hi there,
Thanks for getting in touch.
Voucher options 1 & 3 expire on the 31st of March and option 2 expires 30th of March 2019. All bookings must be secured by the 15th of March 2019.
I hope this helps!
Courtney, itison Customer Support, 09:41, 11/11/18
Is wine included with the dinner option
07:19, 15/11/18
Hi there,
Thanks for getting in touch!
I can confirm wine isn't included with the evening meal but will be available to purchase directly when you visit.
I hope this helps!
Ruth, itison Customer Support, 09:49, 15/11/18
If I buy the voucher as an xmas gift, can the price be removed ?
11:00, 22/11/18
Hi there,
Thanks for getting in touch!
I'm happy to let you know pricing and discount information isn't included on the voucher.
I hope this helps!
Ruth, itison Customer Support, 11:22, 22/11/18