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My son has bought us a night can I also book one then that way we can it for a weekend. Regards Georgina
Georgina, 20:40, 31/12/19
Hi Georgina,
Thanks for getting in touch.
I'm afraid multiple vouchers cannot be used on consecutive nights.
I hope this answers your question.
Courtney, itison Customer Support, 09:15, 03/01/20
I am buying this voucher for my son as a birthday gift . What if there are no vacancies within the time that the voucher is valid
10:18, 12/01/20
Hi there,
Thanks for getting in touch!
You'll be able to check availability and make a booking online immediately after buying your voucher.
If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I hope this helps!
Gillian, itison Customer Support, 11:40, 12/01/20
Can I use it after the end of March perhaps mid April?
08:43, 20/01/20
Hi there,
Thanks for getting in touch!
I can confirm this voucher is valid from Thur 26 Dec 2019 until Sun 29 Mar 2020, subject to availability so won't be accepted in April.
You'll be able to check availability and make a booking online immediately after buying your voucher.
If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I hope this helps!
Rachael, itison Customer Support, 09:17, 20/01/20
i would like to go this saturday how much extra would it be
15:33, 13/02/20
Hi there,
Thanks for getting in touch!
I can confirm a supplementary charge of £20 is required for Saturday stays; payable directly to the hotel.
To check their availability before buying a voucher, please contact DoubleTree by Hilton Dundee directly on 01382-641122 and they'll be happy to discuss.
I hope this helps!
Gillian, itison Customer Support, 16:38, 13/02/20
hi would like a room for this saturday for 2 adults dbb offer is there any rooms left
20:00, 13/02/20
Hi there,
Thanks for getting in touch!
I'm afraid all of our vouchers for a 1 night stay have sadly sold out.
I hope this answers your question though.
Gillian, itison Customer Support, 08:59, 14/02/20
i see its sold out you should really take this down as it is not available at this price
20:03, 13/02/20
Hi there,
Thanks for getting in touch!
Although our 2 night voucher option is still available here, I have passed your feedback on to our team.
I hope this helps!
Gillian, itison Customer Support, 08:56, 14/02/20