Old Greenock Road, Langbank, PA14 6YE
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How can I know if this is available for 29/06/21? I called the hotel & they said I would be able to check on the itison website.
Charlie, 16:16, 25/05/21
Hi Charlie,
Thanks for getting in touch!
You'll be able to check availability and make a booking online immediately after buying your voucher.
If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I hope this helps!
Wallis, itison Customer Support, 16:17, 25/05/21
Hi, I am looking to purchase the glenddoch voucher for the over night stay in a residence suite but looking to see if they have the availability for my anniversary first. Should I get the date confirmed before booking as I assume a refund is available?
14:56, 01/06/21
Hi there,
Thanks for getting in touch!
You'll be able to check availability and make a booking online immediately after buying your voucher.
If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I hope this helps!
Wallis, itison Customer Support, 15:17, 01/06/21
I have a voucher for an overstay for two with dinner and breakfast . Bought last year before pandemic. Can you advise on how to book using voucher through app
12:29, 03/06/21
Hi there,
Thanks for getting in touch!
I've replied to your email directly, but if I can lend a hand with anything else just let me know by reply.
I hope this helps!
Wallis, itison Customer Support, 13:08, 03/06/21
How do I book this deal once purchased? I have tried to call to ask if my dates are available direct but have been unable to get through?
rachel, 16:48, 16/06/21
Hi Rachel,
Thanks for getting in touch!
You'll be able to check availability and make a booking online immediately after buying your voucher.
If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I hope this helps!
Jen, itison Customer Support, 16:51, 16/06/21
Hi, I’d like to purchase this voucher but on calling the hotel they advised dates can be checked through itison. Could you please please advise which Thursdays are available to book throughout the voucher validity timeline in order for me to know whether possible to go ahead and purchase the voucher. Many thanks Carmen McKay
Carmen, 13:36, 17/06/21
Hi Carmen,
Thanks for getting in touch!
You'll be able to check availability and make a booking online immediately after buying your voucher.
If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I hope this helps!
Rachael, itison Customer Support, 14:51, 17/06/21
Is this available for Sunday to
Monday please?
10:07, 19/06/21
Hi there,
Thanks for getting in touch!
I'm afraid this deal excludes Sundays. You'll be able to check availability and make a booking online immediately after buying your voucher.
If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I hope this helps!
Rachael, itison Customer Support, 09:31, 21/06/21
Hi , how do I go about picking a date I want to go?
Hayley, 12:34, 30/06/21
Hi Hayley,
Thanks for getting in touch!
You'll be able to check availability and make a booking online immediately after buying your voucher.
If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I hope this helps!
Jen, itison Customer Support, 12:44, 30/06/21
Is this available 30th December please
13:57, 30/06/21
Hi there,
Thanks for getting in touch.
I can confirm this voucher is valid until Tue 31 Aug 2021 so I'm afraid it won't be accepted in December.
I hope this answers your query though.
Rachael, itison Customer Support, 14:55, 30/06/21
Hi there would this be available to book for 11/07/21
14:05, 30/06/21
Hi there,
Thanks for getting in touch!
I'm afraid this deal excludes Fri- Sun so would not be valid on 11/07/2021.
I hope this answers your query though.
Rachael, itison Customer Support, 14:51, 30/06/21
Is there availability July Saturday the 10th for this deal ?
16:14, 05/07/21
Hi there,
Thanks for getting in touch!
You'll be able to check availability and make a booking online immediately after buying your voucher.
If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I hope this helps!
Courtney, itison Customer Support, 16:25, 05/07/21
I called the hotel to ask if we could pay a supplementary charge to stay the weekend and they said I could arrange it through yourselves. How much would this be please?
Aisling, 18:07, 22/07/21
Hi Aisling,
Thanks for getting in touch!
I'm afraid this deal excludes stays between Friday- Sunday and we're unable to change this.
However, I hope this helps answer your question.
Jen, itison Customer Support, 09:56, 23/07/21
Try visiting our Help Centre for help, or email us at support@itison.com and we'll be happy to help.
Voucher is valid from Mon 17 May 2021 until Tue 31 Aug 2021, Mon -Thu; subject to availability.
Excludes Fri- Sun.
Advance booking required. Voucher must be booked by Mon 16 Aug 2021 (we don’t want you to miss out!).
You risk forfeiting your voucher if you cancel within 48 hours of your booking.
Multiple voucher purchases permitted. Multiple vouchers cannot be used on consecutive nights.
Check-in 3pm, check-out 11am.
Stay in a four poster or junior residential suite.
Stay can be extended by a night for a supplementary charge; please discuss directly with hotel.
Option 2: Includes a 2 course dinner from the market menu served in the VISTA restaurant. Menu is subject to change. Vegetarian,, gluten / wheat free options are available. Please advise hotel when booking. A supplementary charge is required for the following: 80z rib of beef £8 and 8oz charred bavette £5; payable direct. Max of 6 people per table.
Includes leisure access; must be pre-booked. Facilities are available from 3pm on the day of check-in until 11am on the day of check-out If you wish to use the facilities out with these times, a supplement of £10 per person per day will apply, payable directly to the hotel.
Imperia spa will be open for treatments only. Some treatments may be adapted as per government guidelines and advice.
Leisure facilities will be open subject to Government guidelines.
Max of 2 children ages 12 and under permitted and accommodated in a z bed for a supplementary charge of £15 per night inc breakfast; payable directly to hotel.
Max of 2 dogs permitted for a supplementary charge of £20 per dog per night; payable directly to hotel.
Wheelchair access available.
The venue may restrict the number of itison bookings on each day so please book early if you want a specific date.
The beginning and end period of a voucher’s validity is always the busiest. We advise members to book well in advance to avoid disappointment.
You can use your paperless voucher from your itison account on any mobile device. Printed vouchers are also accepted.
Voucher is not exchangeable for cash or valid with any other offers.
Images used for illustrative purposes only.