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Does it need to be 2 people or can this be used for a single traveller?
Susan, 19:14, 08/08/18
Hi Susan,
Thanks for your question!
The Royal Marine Hotel have advised you're welcome to use a voucher for one person, though no further discount will be provided. Please just advise them at the time of booking.
Enjoy your stay!
Jenny, itison Customer Support, 14:47, 09/08/18
Can this be used for a weekend break?
Diane, 08:34, 09/08/18
Hi there,
Thanks for getting in touch.
You're welcome to use a 2 night stay voucher over a weekend - the voucher is valid to use 7 days a week; subject to availability.
Weekends will be the more popular dates to book, so we'd advise to book asap and ideally within our 14 day refund period to avoid disappointment.
Enjoy your stay!
Jenny, itison Customer Support, 08:48, 09/08/18
Hi there just wondering what spa facilities and treatments you offer. Thanks
Lynn, 12:08, 09/08/18
Hi Lynn,
Thanks for getting in touch.
These aren't included in this offer but you're welcome to discuss adding this during your stay at the time of your booking. Further details can be viewed at https://www.royalmarinebrora.com/en/spa/
I hope this helps!
Jenny, itison Customer Support, 12:25, 09/08/18
Could I buy this voucher and book for Feb 2019
Stacey, 20:43, 11/08/18
Hi Stacey,
Thanks for getting in touch!
I'm afraid this voucher is only valid from Sunday 2nd September 2018 until Sunday 16th December 2018, so couldn't be used for a stay in February.
I hope this answers your query.
Ruth, itison Customer Support, 11:24, 12/08/18
Can you please confirm if the £25 dinner allowance can be used on room service within the dinner time period?
12:49, 17/08/18
Hi there,
Thanks for getting in touch.
The Royal Marine Hotel Brora have confirmed you're welcome to use the £25 dinner allowance on food via room service if you'd prefer - please raise this request at the time of booking and they'll be happy to advise further.
I hope this helps!
Jenny, itison Customer Support, 13:03, 17/08/18
Is this hotel suitable for wheelchairs?
11:16, 21/08/18
Hi there,
Thanks for getting in touch!
I'm happy to let you know wheelchair access is available. For more information on this, you're welcome to give the Royal Marine Hotel Brora a wee call on 01408 621252 and they'll be happy to advise further.
I hope this answers your query!
Ruth, itison Customer Support, 11:28, 21/08/18
When is this deal up to
Carole, 13:11, 30/08/18
Hi Carole,
Thanks for your question.
The offer is valid to use from the 2nd of September until the 16th of December 2018, 7 days a week; subject to availability. Bookings must be secured by the 16th of November 2018.
I hope this helps!
Jenny, itison Customer Support, 13:13, 30/08/18
Hi if I buy voucher next tuesday can I book it for the 2nd of October as in booking hotel on next Tuesday but not going to hotel till 2nd october ..sorry if that doesn't make sense ?
Katie, 20:13, 05/09/18
Hi Katie,
Thanks for getting in touch.
Advanced booking is required and bookings can be made as soon as you've purchased your voucher.
If you're unable to secure the booking of your choice, a full refund can be requested within 14 days of purchase.
Enjoy your stay!
Jenny, itison Customer Support, 09:25, 06/09/18
I would like to stay with you using this voucher. We would be a family of 3, one teenage boy and a well behaved old dog. Can this be accommodated for Sun and Mon night? What would the surcharges be? Thanks
11:11, 06/10/18
Hi there,
Thanks for getting in touch!
Children aged 13+ are classed as adults on this deal, and our vouchers are for two adults only. To discuss the possibility and cost of adding a third adult to your booking before buying a voucher, you're welcome to contact the Royal Marine Hotel Brora directly on 01408 621252 and they'll be happy to advise.
I hope this helps!
Gillian, itison Customer Support, 09:59, 07/10/18