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How is this afternoon TEA if no hot drinks are included?
Joy, 09:33, 05/09/18
Hi there,
Thanks for getting in touch.
I can confirm this deal includes an afternoon tea stand, but hot drinks are not included.
I'm sorry if this deal isn't personally suitable for you, and I hope you find another offer.
Courtney, itison Customer Support, 10:15, 05/09/18
After having two previous visits where hot drinks were included at this hotel we were caught out with this previously and have never been back. I asked how can you advertise afternoon tea. Without tea. ?
Jeanette, 11:57, 05/09/18
Hi Jeanette,
Thanks for getting back in touch.
The afternoon tea is the meal available for this offer - this offer comes with a glass of Prosecco or Champagne each, depending which option you select, but hot drinks are not included as part of the deal.
Should you wish to purchase hot drinks at your booking you're welcome to do so directly with the Carlton Hotel and any payment for this will be made to them directly.
I hope this answers your question.
Jenny, itison Customer Support, 12:05, 05/09/18