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Is this hotel near the train station?
Pat, 11:12, 12/11/21
Hi Pat,
Thanks for getting in touch!
You can view the whereabouts of the venue by visiting https://www.google.co.uk/maps?q=Jesmond+Dene+Road,+NE2+2EY. If you'd like to discuss public transport, I'd recommend contacting Jesmond Dene House directly and they'll be happy to advise.
I hope this helps!
Courtney, itison Customer Support, 12:41, 12/11/21
Is it possible to check availability before purchase
Lawrence, 11:27, 14/11/21
Hi Lawrence,
Thanks for getting in touch!
You'll be able to check availability and make a booking online immediately after buying your voucher.
If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I hope this helps!
Hannah, itison Customer Support, 12:22, 14/11/21
I am a single traveller. Instead of a room for two could the hotel give me a single room and possibly dinner instead???
08:25, 18/11/21
Hi there,
Thanks for getting in touch!
I'm afraid we're unable to amend the offer and our vouchers are for two people only, but you're welcome to contact Jesmond Dene House directly to discuss the possibility of using this for one person and they'll be happy to advise.
I hope this helps!
Rachael, itison Customer Support, 10:38, 18/11/21
Have you received my order for two rooms at above
22:58, 30/11/21
Hi there,
Thanks for getting in touch!
For any questions or queries about your order please get in touch with the team at support@itison.com and we'll be happy to lend a hand!
I hope this helps and we look forward to hearing from you.
Hannah, itison Customer Support, 10:41, 01/12/21
Are their dog friendly rooms available please?
Michelle, 11:02, 07/02/22
Hi Michelle,
Thanks for getting in touch!
I'm afraid dogs aren't permitted at Jesmond Dene House.
I hope this answers your question though.
Laura, itison Customer Support, 12:21, 07/02/22