Cardrona, Near Peebles, EH45 8NE
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hi, is it possible to purchase only one spa treatment? Rather than a treatment each?
Many thanks
Janice
Janice, 12:53, 06/06/19
Hi Janice,
Thanks for getting in touch!
I afraid option 3 for this deal is valid only for a treatment each but you're welcome to contact Macdonald Cardrona Hotel directly 0344 879 9024 to discuss the possibility of having only one treatment.
I hope this helps!
Jen, itison Customer Support, 13:02, 06/06/19
hi, is it possible to purchase only one spa treatment? Rather than a treatment each?
Many thanks
Janice
Janice, 12:53, 06/06/19
Hi Janice,
Thanks for getting in touch!
I afraid option 3 for this deal is valid only for a treatment each but you're welcome to contact Macdonald Cardrona Hotel directly 0344 879 9024 to discuss the possibility of having only one treatment.
I hope this helps!
Jen, itison Customer Support, 13:02, 06/06/19
Hello.
Can a round of golf be included in place of one treatment? Or can there be a deal just to include a round of golf.
Love the course there, however I have never stayed at hotel before.
Thanks
Stuart, 00:40, 09/06/19
Hi Stuart,
Thanks for getting in touch.
I'm afraid treatments can't be substituted for golf.
I hope this answers your question though.
Rachael, itison Customer Support, 10:17, 09/06/19
Can we move dinner to 2nd night instead of 1st, for our 2 night stay ?
james, 22:11, 12/06/19
Hi James,
Thanks for getting in touch!
I'm happy to let you know the hotel have confirmed this will be possible, just let them know when making your booking.
I hope this helps!
Jen, itison Customer Support, 10:11, 13/06/19
Can a round of golf be arranged at a discount ?
Allan, 09:08, 14/06/19
Hi Allan,
Thanks for getting in touch!
I'm afraid this deal doesn't include golf, but you're welcome to contact the Macdonald Cardrona Hotel directly to discuss the possibility and cost of adding a round of golf to your booking and they'll be happy to advise.
I hope this helps!
Rachael, itison Customer Support, 09:49, 14/06/19
Hi is there possibility of spa treatments being added to two night stay ? If so what would the additional cost be ?
Kind regards
19:07, 16/06/19
Hi there,
Thanks for getting in touch!
I can confirm option 2 doesn't include spa treatments, but you're welcome to get in touch with Macdonald Cardrona Hotel directly to discuss the possibility and cost of adding these during your stay.
I hope this help!
Gillian, itison Customer Support, 09:10, 17/06/19
Hi we are interested in the 2 night stay with DBB and prosseco but would like to change spa treatment for golf on the Saturday. Also is there availability this Friday and Saturday night .
Chris
Chris, 16:46, 17/06/19
Hi Chris,
Thanks for getting in touch!
I'm afraid this deal doesn't include golf, but you're welcome to contact the Macdonald Cardrona Hotel directly to discuss the possibility and cost of adding a round of golf to your booking and they'll be happy to advise on this and availability for this weekend.
I hope this helps!
Rachael, itison Customer Support, 16:55, 17/06/19
Hi is this available for a Saturday 22nd June
13:42, 18/06/19
Hi there,
Thanks for getting in touch!
This deal is valid from Friday 28th June, and can't be used before this date.
I hope this helps!
Courtney, itison Customer Support, 13:44, 18/06/19
Hi can you confirm if the price is per person or based on two people sharing. Many Thanks Jenni
Jennifer, 14:03, 18/06/19
Hi Jenni,
Thanks for getting in touch!
I'm happy to let you know all options on this deal are for two people.
I hope this helps!
Gillian, itison Customer Support, 14:08, 18/06/19
Hey - do you know if there is Availability at the hotel this week ?
Ally, 19:37, 27/06/19
Hi Ally,
Thanks for getting in touch!
You'll be able to check availability and make a booking over the phone immediately after buying your voucher.
If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I hope this helps!
Jen, itison Customer Support, 09:36, 28/06/19
Are small dogs allowed to stay?
07:51, 07/07/19
Hi there,
Thanks for getting in touch!
I'm happy to let you know a max of 1 dog is permitted at a supplementary charge of £15 per night; payable directly to the hotel.
I hope this helps!
Rachael, itison Customer Support, 10:19, 07/07/19
if i book this deal - instead of the 55 minutes each of treatment, could my wife get both the 55 minute treatments?
Austin
Austin, 08:46, 14/07/19
Hi Austin,
Thanks for getting in touch!
Macdonald Cardrona have advised it would be fine for your wife to have both treatments if you preferred not to use yours; subject to availability. Please discuss this with them at the time of booking.
I hope this helps!
Wallis, itison Customer Support, 11:26, 15/07/19
Is is possible to have this for a group booking of 14 adults? It is a 70th birthday.
Sally, 13:45, 16/07/19
Hi Sally,
Thanks for getting in touch!
You'll be able to check availability and make a booking immediately after buying your voucher.
If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I hope this helps!
Gillian, itison Customer Support, 13:55, 16/07/19
Offer is for two persons but my husband and I would like to bring a friend.
Is one person deal available?
Jenny, 12:35, 23/07/19
Hi Jenny,
Thanks for getting in touch!
Our vouchers are for two people only, but you're welcome to contact the Macdonald Cardrona directly to discuss the possibility and cost of adding a third person to your booking and they'll be happy to advise.
I hope this helps!
Gillian, itison Customer Support, 12:46, 23/07/19
Hi there if I was to book this deal for DBB for 2 and bring our 8 year old twins with us for check in Sat 14th Sept check out Sun 15th Sept. What would the total cost be ? Thanks
jane, 01:27, 26/07/19
Hi Jane,
Thanks for getting in touch!
I'm happy to let you know up to 2 children aged under 12 can stay in an upgraded classic family room for a supplement of £10 per child per night; payable directly to the hotel. A supplement of £50 is required for Saturday night stays.
I hope this helps!
Wallis, itison Customer Support, 09:12, 26/07/19
How much for 2 nights
Isabel, 16:47, 26/07/19
Hi Isabel,
Thanks for getting in touch!
I'm happy to let you know option 2 for this deal costs £198 and is valid for a 2-night stay with dinner, breakfast, a bottle of Prosecco, leisure access and late check-out.
I hope this helps!
Gillian, itison Customer Support, 09:11, 28/07/19
Hi when it’s this valid from and to
Pauline, 08:56, 19/08/19
Hi Pauline,
Thanks for getting in touch!
I’m happy to let you know this voucher can be used until Monday 30th September 2019, subject to the valid days and availability.
I hope this helps!
Gillian, itison Customer Support, 10:19, 19/08/19
Try visiting our Help Centre for help, or email us at support@itison.com and we'll be happy to help.
Overnight stay for two with dinner, breakfast, leisure access, late check out and a bottle of Prosecco OR
2 night stay for two with dinner on the first night, breakfast both mornings, leisure access, late check out and a bottle of Prosecco OR
Overnight stay for two with dinner, breakfast, leisure access, a 55 minute treatment each, late check out and a bottle of Prosecco
Voucher is valid from Fri 28 Jun 2019 until Mon 30 Sept 2019, valid 7 days; subject to availability.
Excludes 4 - 5, 8, 11 - 12 and 23 - 25 Aug 2019.
A supplementary charge per room per night of £30 is required for Friday stays and £50 for Saturday stays; payable directly to hotel.
Advance booking required. Voucher must be booked by Mon 9 Sept 2019 (we don’t want you to miss out!).
You risk forfeiting your voucher if you cancel within 48 hours of your booking.
Multiple voucher purchases permitted.
Multiple vouchers can be used on consecutive nights; subject to availability.
Check-in 3pm, check-out 12noon.
Classic double or king room available.
Rooms can be upgraded to an Executive twin or double room for a supplementary charge of £30 per room per night; payable directly to hotel.
Stay can be extended by a night for a supplementary charge; please discuss directly with hotel.
Max of 2 children permitted; children are classed as up to 12 years and are permitted in an upgraded classic family room at £10 per child per night; payable directly to hotel. Meals charged as taken.
Max of 1 pet permitted at a supplementary charge of £15 per night; payable directly to hotel.
3 course set menu only; subject to weekly change. Dinner is included on the first night only.
A supplementary charge is required per person for the following: smoked salmon - £2.95, duck and lamb - £4.95, sirloin and ribeye - £9.95, cheese platter - £3.50; payable directly to restaurant.
Vegetarian, gluten / wheat and dairy free options are available. Please advise hotel when booking.
Includes a bottle of Prosecco in the room upon arrival; alcohol cannot be replaced with a soft drink.
Parking available.
Option 3 includes choice of Elemis Couture Touch treatment, Superfood Pro Radiance Facial or Elemis Biotec Facial. Please arrange spa appointment at the time of booking. Over 16s only.
Groups can be booked and receive spa treatments at the same time. Max of 4 per group; subject to availability. Can also offer group bookings for evenings.
Treatment is not suitable during pregnancy/breastfeeding.
Treatment is not suitable for cancer sufferers/those in remission.
Please note some treatments may need to be adapted and a doctor’s note will be required for specific conditions. Please discuss any health concerns directly with spa.
Treatment duration: approx. 55 mins.
Treatments cannot be substituted for other treatments.
Wheelchair access available.
The venue may restrict the number of itison bookings on each day so please book early if you want a specific date.
The beginning and end period of a voucher’s validity is always the busiest. We advise members to book well in advance to avoid disappointment.
Vouchers must be printed for redemption; please print your voucher and bring along with you to avoid disappointment.
Voucher is not exchangeable for cash or valid with any other offers.
Images used for illustrative purposes only.