Ask us a question
If you have any questions about itison, try visiting our
Help Centre to see if we can answer
them for you.
Still need an answer? Please sign up or sign in to ask a question.
Is this the price for two people or is it double the price fir two
Ailsa, 10:17, 01/11/18
Hi Ailsa,
Thanks for getting in touch!
I can confirm each voucher is for two people.
I hope this helps!
Gillian, itison Customer Support, 10:27, 01/11/18
If voucher to be redeemed up to 22/02/19 can hotel accommodate dates after 22nd?
Elizabeth, 13:14, 01/11/18
Hi Elizabeth,
Thanks for getting in touch!
Although your booking needs to be made before the 22nd February 2019, your stay itself can take place until the 31st March 2019.
I hope this helps!
Gillian, itison Customer Support, 13:18, 01/11/18
on the 3 course meal, would there be any vegetarian options available?
Craig, 16:01, 08/11/18
Hi Craig,
Thanks for getting in touch!
I'm happy to let you know the hotel can offer vegetarian options - just state your requirements when you book.
I hope this helps!
Gillian, itison Customer Support, 17:05, 08/11/18
Hi, I am looking to go to the hotel with two of my friends but we would like to share the one room. If we book the executive room - would this be possible for the three of us to share the one room? Thanks
Lesley, 22:05, 05/12/18
Hi Lesley,
Thanks for getting in touch!
This deal is valid for an overnight stay for two, but if you'd like to discuss the possibility and costs of adding a third adult to your stay you're welcome to contact Norton House Hotel & Spa directly.
I hope this helps!
Courtney, itison Customer Support, 08:10, 06/12/18
Hi there. Are twin rooms available for two friends to enjoy this deal? Thanks!
19:35, 20/12/18
Hi there,
Thanks for getting in touch!
I'm happy to let you know twin rooms are available.
I hope this helps!
Gillian, itison Customer Support, 09:05, 21/12/18
Do we need to book the deal before we can find out availability x
Lisa, 11:54, 28/12/18
Hi Lisa,
Thanks for getting in touch!
if you'd like to check their availability before buying a voucher, you're welcome to contact Norton House Hotel directly and they'll be happy to advise.
I hope this helps!
Gillian, itison Customer Support, 13:00, 28/12/18
Is there an option for a 2 night stay??
Thankyou
Barbara, 08:40, 20/01/19
Hi Barbara,
Thanks for getting in touch!
Our vouchers are for a 1 night stay only but multiple vouchers can be used on consecutive nights, subject to availability.
I hope this helps!
Gillian, itison Customer Support, 09:36, 20/01/19
Hi would this offer be available this Saturday for 2 pos 3 rooms (4/6 people)
Thanks Andy
Andy, 08:34, 25/01/19
Hi Andy,
Thanks for getting in touch!
If you'd like to check their availability before buying a voucher, you're welcome to contact Norton House Hotel directly and they'll be happy to advise.
I hope this helps!
Courtney, itison Customer Support, 09:11, 25/01/19