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Are dogs welcome?
A, 07:55, 15/12/18
Hi there,
Thanks for getting in touch!
I'm afraid pets aren't permitted.
I hope this answers your question though!
Gillian, itison Customer Support, 11:08, 16/12/18
Your advert says superior double and twin rooms are available. The hotel does not offer these categories of rooms. They have small doubles, standard king or superior king. Please explain what category this offer is for. Thank you.
Lesley, 09:57, 15/12/18
Hi Lesley,
Thanks for getting in touch!
I can confirm our vouchers are for a superior room - http://www.romancamphotel.co.uk/bedrooms/.
I hope this helps!
Gillian, itison Customer Support, 11:11, 16/12/18
What dates does the offer cover?
Thanks
Gordon
13:54, 18/12/18
Hi Gordon,
Thanks for getting in touch!
I'm happy to let you know this voucher is valid from Thursday 3rd January 2019 until Friday 29th March 2019, 7 days a week; subject to availability.
I hope this helps!
Ruth, itison Customer Support, 14:06, 18/12/18
Hi, are there vegan options available with this deal?
Many thanks.
18:01, 17/01/19
Hi there,
Thanks for getting in touch!
I'm happy to let you know vegan options are available for each voucher option. Just let the venue know your requirements when you make your booking.
I hope this helps!
Lauren
Lauren, itison Customer Support, 11:06, 18/01/19
Hi there do I book with hotel direct after I buy the offer?
07:56, 02/02/19
Hi there,
Thanks for getting in touch!
I'm happy to let you know all booking instructions will be printed on your voucher after purchase to make your booking directly with the Roman Camp Hotel.
If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I hope this helps!
Rachael, itison Customer Support, 10:05, 02/02/19
Stayed there room was dark and very small breakfast was very good
12:30, 02/02/19
Hi there,
Thanks for getting in touch with your feedback.
If you'd like to discuss this further our customer support team are happy to help at support@itison.com.
Rachael, itison Customer Support, 13:17, 02/02/19