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Could this voucher or a series of vouchers be used for a 3 night stay beginning on 30 September (as it's my wife's birthday on 1 October)?
ALAN, 08:25, 31/07/20
Hi Alan,
Thanks for getting in touch!
I'm happy to let you know multiple voucher purchases are permitted with this deal, and can be used on consecutive nights; subject to availability.
To check availability before buying a voucher, you're welcome to contact Stonefield Castle directly on 01880 820836, and they'll be happy to advise.
I hope this helps!
Gillian, itison Customer Support, 09:32, 31/07/20
Yes but could multiple vouchers be used commencing 30 September as the deal ends on that date?
ALAN, 09:35, 31/07/20
Hi Alan,
Thanks for getting back in touch.
I'm sorry for any confusion here, but I'm afraid this voucher can only be used until Wednesday 20th September 2020.
I hope this clears things up.
Gillian, itison Customer Support, 09:50, 31/07/20
I don't understand why you are referring to the 20th of September now, which is a Sunday anyway when your website says "Voucher is valid from Fri 10 Jul 2020 until Wed 30 Sep 2020".
Let me repeat the question: can I use the voucher or a series of vouchers for a 2 or 3 night stay beginning on 30 September 2020?
ALAN, 08:05, 01/08/20
Hi Alan,
Thanks for getting back in touch.
I'm sorry for any confusion caused here, but I can confirm this deal can be used until and including the 30th of September; subject to availability. Please note additional vouchers could not be used after this date.
I hope this helps!
Wallis, itison Customer Support, 09:45, 01/08/20
Hi,
Am I able to check availability before I buy?
Thanks
17:33, 31/07/20
Hi there,
Thanks for getting in touch!
To check availability before buying a voucher, you're welcome to contact Stonefield Castle directly on 01880 820836, and they'll be happy to advise.
I hope this helps!
Jen, itison Customer Support, 18:09, 31/07/20
is there a problem with your website I cant purchase a voucher for this offer, its at the payment part, tried using a different card but saying bank details declined. Checked both accounts no problem at my end?
18:58, 31/07/20
Hi there,
Thanks for getting in touch!
I'm sorry you had some trouble completing your order, but I can see you've since been able to purchase a voucher.
If I can lend a hand with anything else, just let me know!
Wallis, itison Customer Support, 09:39, 01/08/20
How is it from Glasgow
Marie, 15:54, 05/08/20
Hi there,
Thanks for getting in touch!
To discuss location and getting there, you're welcome to contact the team at Stonefield Castle by calling 01880 820836 and they'll be happy to advise.
I hope this helps!
Jen, itison Customer Support, 16:28, 05/08/20
Far
Marie, 15:54, 05/08/20
Is the breakfast buffet ?
donna, 13:32, 16/08/20
Hi Donna,
Thanks for getting in touch!
To check the breakfast options available before buying a voucher, please contact Stonefield Castle directly on 01880 820836 and they'll be happy to discuss.
I hope this helps!
Wallis, itison Customer Support, 08:22, 17/08/20