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Hi wonder if you could help, I notice the date exclusions on deal but I am looking for two night break from 7th August - 9th August and note there is a break at that time in the deal so not sure if it would then be available on these dates .
Many thanks Heather
15:40, 18/07/19
Hi Heather,
Thanks for getting in touch.
I'm afraid the 7th and 9th of August are both excluded dates with this deal and a stay can't commence on the 7th.
I hope this answers your question though.
Rachael, itison Customer Support, 15:43, 18/07/19
Yes thank you, so could they accommodate the 8th ?
15:45, 18/07/19
Hi there,
Thanks for getting back in touch!
To check their availability before buying a voucher, please contact Stonefield Castle directly on 01880 820836 and they'll be happy to discuss.
I hope this helps!
Courtney, itison Customer Support, 15:48, 18/07/19
Does the hotel cater for celiac dietary requirements
21:15, 19/07/19
Hi there,
Thanks for getting in touch!
I'm happy to let you know gluten-free options are available. Just let the venue know your requirements when you make your booking.
I hope this helps!
Jen, itison Customer Support, 10:42, 21/07/19
Are dogs welcome?
01:32, 20/07/19
Hi there,
Thanks for getting in touch!
I'm happy to let you know dogs can stay for a supplement of £10 per stay payable directly to the hotel. Please discuss when making your booking.
I hope this helps!
Jen, itison Customer Support, 11:01, 21/07/19
Hi. Do you cater for wheelchair users in this deal?
13:28, 21/07/19
Hi there,
Thanks for getting in touch!
I'm happy to confirm wheelchair access is available at this hotel.
I hope this helps!
Jen, itison Customer Support, 16:53, 21/07/19
Good Morning,
Can you confirm if there’s any availability this Saturday?
Kind Regards
Sean
Sean, 10:16, 23/07/19
Hi Sean,
Thanks for getting in touch!
To check their availability before buying a voucher, please contact Stonefield Castle directly on 01880 820836 and they'll be happy to discuss.
I hope this helps!
Gillian, itison Customer Support, 10:22, 23/07/19
It says a charge for children under 12 which includes breakfast, is this the same for a newborn who isn’t on food and has a travel cot?
craig, 10:53, 27/07/19
Hi Craig,
Thanks for getting in touch!
I'm happy to let you know there's no supplementary charge for newborns.
I hope this helps!
Gillian, itison Customer Support, 15:05, 28/07/19
Hi how long does the voucher last it’s a gift thanks.
12:10, 27/07/19
Hi there,
Thanks for getting in touch!
I’m happy to let you know this voucher can be used until Sunday 1st September 2019, 7 days a week; subject to availability..
I hope this helps!
Gillian, itison Customer Support, 10:48, 28/07/19
We would love this for my birthday...I would like to buy two vouchers for myself and my husband and another room for my 14 year old boys. Dinner B & B.
Would you be able to do this and have availability on Saturday 8th Sept?
10:27, 03/08/19
Hi there,
Thanks for getting in touch!
To check their availability before buying a voucher, please contact Stonefield Castle directly on 01880 820836 and they'll be happy to discuss.
I hope this helps!
Courtney, itison Customer Support, 09:36, 04/08/19