4* Edinburgh City Centre stay

In a newly refurbished hotel, the deal can only offer a classic double room and not a twin room, surely this is not the case, can you confirm please?

07:18, 03/10/18

Hi there,

Thanks for getting in touch!

Ten Hill Place Hotel have confirmed there are no twin classic rooms available, but you can upgrade to a twin room for a supplementary charge. If you'd like to discuss this further you're welcome to contact the hotel directly on 0131 662 2080.

I hope this helps.

Courtney, itison Customer Support, 09:15, 03/10/18

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Is there parking facilities?

Morag, 10:33, 03/10/18

Hi Morag,

Thanks for getting in touch!

Ten Hill Place Hotel have advised there isn't on-site car parking. But, they work with the nearby NCP car park, roughly a 5-7 min walk away, who offer a discounted rate of £13 per night for hotel guests.

I hope this helps!

Courtney, itison Customer Support, 10:42, 03/10/18

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Is there availability on the 17/10/18 for 1 night?

Gary, 13:25, 03/10/18

Sorry the sate was the 17/11/18

Gary, 13:30, 03/10/18

Hi Gary,

Thanks for getting in touch!

If you'd like to check availability prior to purchase you're welcome to contact Ten Hill Place Hotel directly, on 0131 662 2080, and they'll be happy to advise.

I hope this helps!

Courtney, itison Customer Support, 13:31, 03/10/18

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Hello. What does "on line bookings only" mean?

david, 19:04, 03/10/18

HI David,

Thanks for getting in touch!

Once you buy this deal you'll receive a voucher with full booking instructions, including a link to arrange your booking online.

I hope this helps!

Courtney, itison Customer Support, 09:06, 04/10/18

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Do you accept well behaved small dogs?

19:17, 03/10/18

Hi there,

Thanks for getting in touch!

Pets aren't permitted with this particular offer; only guide dogs are permitted.

I hope you find another deal suitable for you and your furry friend!

Courtney, itison Customer Support, 09:07, 04/10/18

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How long is this offer valid for??

Gay-Louise, 22:46, 03/10/18

Hi there,

Thanks for getting in touch!

I can confirm this voucher is valid until Sun 31 Mar 2019, and can be used 7 days a week; subject to availability.

I hope this helps!

Courtney, itison Customer Support, 09:08, 04/10/18

Do you have availability on 30th November for a twin room for 1 night of this year

Gay-Louise, 10:18, 04/10/18

Hi there,

Thanks for getting in touch!

I'm happy to let you know this date isn't excluded from our offer, and if you'd like to check availability you're welcome to contact Ten Hill Place Hotel directly, on 0131 662 2080, and they'll be happy to advise.

I hope this helps!

Courtney, itison Customer Support, 10:23, 04/10/18

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Hi could you tell me if the offer can be used on 10/11/18 & if there’s availability please

Cheers

Neil

08:52, 04/10/18

Hi Neil,

Thanks for getting in touch!

I'm happy to let you know this date isn't excluded from our offer, and if you'd like to check availability you're welcome to contact Ten Hill Place Hotel directly, on 0131 662 2080, and they'll be happy to advise.

I hope this helps!

Courtney, itison Customer Support, 09:09, 04/10/18

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Can i book this deal for tomorrow night the 5th of October.

james, 14:27, 04/10/18

Hi James,

Thanks for getting in touch!

I'm happy to let you know this date isn't excluded from our offer, and if you'd like to check availability you're welcome to contact Ten Hill Place Hotel directly, on 0131 662 2080, and they'll be happy to advise.

I hope this helps!

Courtney, itison Customer Support, 14:41, 04/10/18

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Hello,

I’m enquiring as to whether there are double rooms available for the 19th of October. Thank you.

Claire, 22:10, 04/10/18

Hi Claire,

Thanks for getting in touch!

I'm happy to let you know this date isn't excluded from our offer, and if you'd like to check availability you're welcome to contact Ten Hill Place Hotel directly, on 0131 662 2080, and they'll be happy to advise.

I hope this helps!

Courtney, itison Customer Support, 09:06, 05/10/18

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I have purchased my voucher. How do I go ahead and book?

MELANIE, 09:21, 05/10/18

Hi Melanie,

Thanks for getting in touch!

Once you buy this deal you'll receive a voucher with full booking instructions, including a link to arrange your booking online.

I hope this helps!

Courtney, itison Customer Support, 09:34, 05/10/18

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Is there a double room available 6th & 7th November (2 nights) for 2 people?
Thank you

Sarah, 10:57, 05/10/18

Hi Sarah,

Thanks for getting in touch!

I'm happy to let you know these dates aren't excluded from our offer, and if you'd like to check availability you're welcome to contact Ten Hill Place Hotel directly, on 0131 662 2080, and they'll be happy to advise.

I hope this helps!

Courtney, itison Customer Support, 10:58, 05/10/18

Hi Courtney I checked with them and they said It Is On would let me know if dates are available on this voucher. I told the hotel I can’t book until after I’ve paid so need to know before I commit. Can you confirm I can book those dates? Thank you Sarah

Sarah, 12:54, 05/10/18

Hi Sarah,

The 6th and 7th November are both available at the moment, but this availability can change quite quickly. If it helps though, we do offer a 14 day refund period, in case you can't book your preferred dates after you buy.

I hope this helps!

Gillian, itison Customer Support, 13:12, 05/10/18

Fantastic thank you

Sarah, 13:49, 05/10/18

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Hi

Would like to check the availability for this deal. Looking to book on the Saturday 13th of October?

Thanks

Shannon

Shannon, 14:40, 05/10/18

Hi Shannon,

Thanks for getting in touch!

The 13th October is available at the moment, but this availability can change quite quickly. If it helps to give you peace of mind before buying, we do offer a 14 day refund period in case you can't book your preferred date.

I hope this helps!

Gillian, itison Customer Support, 14:48, 05/10/18

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Make a booking

Naomi, 16:31, 05/10/18

Hi Naomi,

Thanks for getting in touch!

You can check availability and make a booking online after you've placed your order - there's a Book Online button in the How to Book section of your voucher.

I hope this helps!

Gillian, itison Customer Support, 09:41, 07/10/18

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I phoned Ten Hill Place Hotel Edinburgh to Enquire if they had a double room for the date 24th November However the person said that I have to book online through Itison Can you advise how I do this

Catherine, 18:25, 05/10/18

Hi Catherine,

Thanks for getting in touch!

The 24th November is available at the moment, but this availability can change quite quickly. If it helps to give you peace of mind before buying, we do offer a 14 day refund period in case you can't book your preferred date.

I hope this helps!

Gillian, itison Customer Support, 09:42, 07/10/18

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Hi, I'd like to check the availability for this deal. Looking to book the 19th- 21stOctober?
Thanks

Jennifer, 09:17, 06/10/18

Hi Jennifer,

Thanks for getting in touch!

The 19th-21st October is available at the moment, but this availability can change quite quickly. If it helps to give you peace of mind before buying, we do offer a 14 day refund period in case you can't book your preferred date.

I hope this helps!

Gillian, itison Customer Support, 09:42, 07/10/18

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How do I book the hotel and check availability/ Is it available on Wednesday 17th and Thursday 18th October. I have a voucher

10:47, 08/10/18

Hi there,

Thanks for getting in touch!

I'm happy to let you know these dates aren't excluded from our offer, and if you'd like to check availability you're welcome to contact Ten Hill Place Hotel directly on 0131 662 2080, prior to purchase. Otherwise we offer a full refund within 14 days of purchase if you can't secure the booking of your choice.

Enjoy your stay!

Jenny, itison Customer Support, 10:51, 08/10/18

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Hi there, do you two separate rooms available on this deal for one night stay on27/10.
Unfortunately when I contacted the hotel itself prior purchasing a voucher , they have recommended me to ask you direct.
Thanks

Olga, 12:11, 08/10/18

Hi Olga,

Thanks for getting in touch.

Bookings are made online through a link on your voucher but I'm afraid itison are unable to view the number of rooms available on each date.

If you're unable to secure the booking of your choice, we do offer a full refund for unused vouchers within 14 days of their purchase.

Enjoy your stay!

Jenny, itison Customer Support, 12:25, 08/10/18

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Hi there,

I have purchased a 2 night stay voucher. I am looking to book Fri 14th - Sun 16th of December. These are in your available dates however it won’t let me book? It says ‘can’t book at this time’. Can you help please?

18:23, 08/10/18

Hi there,

Thanks for getting in touch!

If you're having trouble booking with your voucher feel free to give us a call on 0141 223 8843, we're open Mon - Thu 9 - 5.30 and Fri 9 - 4.30.

I hope this helps!

Courtney, itison Customer Support, 09:05, 09/10/18

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Hi looking for a twin for three nights 11,12 and 13th December can you accommodate please

Donna, 22:32, 08/10/18

Hi Donna,

Thanks for getting in touch!

I'm afraid you can only check availability online after you've purchased your voucher, but if you can't book a suitable date it won't be a problem for us to issue a refund. Just let us know at support@itison.com within 14 days of placing your order.

I hope this helps!

Courtney, itison Customer Support, 09:06, 09/10/18

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Hi is there parking at the hotel or nearby

Paul, 09:39, 09/10/18

Hi Paul,

Thanks for getting in touch!

Ten Hill Place Hotel have advised there isn't on-site car parking. They work with the nearby NCP car park, though, which is roughly a 5-7 min walk away and they offer a discounted rate of £13 per night for hotel guests.

I hope this helps!

Ruth, itison Customer Support, 10:07, 09/10/18

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If we can't get the dates we are after, are we able to get a refund?

Nicholas, 11:43, 09/10/18

Hi Nicholas,

Thanks for getting in touch!

If you can't book a suitable date it won't be a problem for us to issue a refund. Just let us know at support@itison.com within 14 days of placing your order.

I hope this helps!

Gillian, itison Customer Support, 11:54, 09/10/18

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Is there availability 24 th of Nov for 6 people one night

jenny, 15:50, 09/10/18

Hi Jenny,

Thanks for getting in touch!

I'm afraid the 24th November is now fully booked for this particular deal.

I hope this answers your query.

Ruth, itison Customer Support, 16:02, 09/10/18

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Hi there

Can you tell me if there’s availability for December 1st - for two people?

Thanks
Shona

Shona, 09:45, 10/10/18

Hi Shona,

Thanks for getting in touch!

I'm afraid you can only check availability online after you've purchased your voucher, but if you can't book a suitable date it won't be a problem for us to issue a refund. Just let us know at support@itison.com within 14 days of placing your order.

I hope this helps!

Courtney, itison Customer Support, 10:03, 10/10/18

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Hi we’ve bought the voucher but the online system says we cannot book for the dates we wanted? They are not dates excluded in your small print. They are the 17th and 18th November 2018. If it not possible to book these dates can we get a refund please?

Jenny, 18:40, 10/10/18

Hi Jenny,

Thanks for getting in touch!

I'm sorry to hear your preferred dates aren't available, I'm afraid they might now be fully booked. If your voucher is no longer suitable just email support@itison.com within 14 days of purchase for a full refund.

I hope this helps!

Courtney, itison Customer Support, 09:03, 11/10/18

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Is there availability on the 8th of December for this deal? I rang Ten Hill Place Hotel directly and they told me they can't give me any information on this, that this has to go through Itison. Can you let me know if the 8th December is available please, before I buy this voucher?

Annemarie, 18:54, 10/10/18

Hi Annemarie,

Thanks for getting in touch!

I'm afraid you can only check availability online after you've purchased your voucher, but if you can't book a suitable date it won't be a problem for us to issue a refund. Just let us know at support@itison.com within 14 days of placing your order.

I hope this helps!

Courtney, itison Customer Support, 09:14, 11/10/18

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Hi, I called the hotel prior to booking this voucher and they did say they had rooms left on the date that I required. However when I go to book this date and use my voucher it doesn’t allow me to book ? Could you please tell me why? Thanks

Danielle, 18:58, 10/10/18

Hi Danielle,

Thanks for getting in touch!

I'm sorry to hear your preferred date isn't available, I'm afraid the itison room allocation may now be fully booked. If you're having trouble booking please contact support@itison.com and we'll be happy to help.

Courtney, itison Customer Support, 09:22, 11/10/18

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Hello there. My PRINTERS broke so if I book the Itison 2 night stay can We just keep a not of the code when booking in? Thanks Mark and wendy x

Mark, 12:17, 11/10/18

Hi Mark and Wendy,

Thanks for getting in touch!

Vouchers must be printed for redemption, so I'd recommend perhaps visiting your local library or using a friend/family member's printer to avoid disappointment.

I hope this helps!

Courtney, itison Customer Support, 12:34, 11/10/18

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Hi, I wanted to stay here for my graduation with my family and my 82 year old gran. Is there 3 rooms available for the 17th of November until the 18th of November. I don't want to book it and not be able to stay those dates

Lauren, 18:54, 12/10/18

Hi Lauren,

Thanks for getting in touch!

I'm afraid you can only check availability online after you've purchased your voucher, but if you can't book a suitable date it won't be a problem for us to issue a refund. Just let us know at support@itison.com within 14 days of placing your order.

I hope this helps!

Ruth, itison Customer Support, 09:34, 14/10/18

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Hi, I must be doing something wrong but how do I select the date for the stay on the Itison app?

10:04, 13/10/18

Hi there,

Thanks for getting in touch!

I'm happy to let you know you'll be able to check availability online after you've purchased your voucher, but if you can't book a suitable date it won't be a problem for us to issue a refund. Just let us know at support@itison.com within 14 days of placing your order.

I hope this helps!

Ruth, itison Customer Support, 09:35, 14/10/18

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Hi, can you tell me if 24/11/18 is available ? If so then I’d buy the voucher and book

16:19, 13/10/18

Hi there,

Thanks for getting in touch!

I'm afraid you can only check availability online after you've purchased your voucher, but if you can't book a suitable date it won't be a problem for us to issue a refund. Just let us know at support@itison.com within 14 days of placing your order.

I hope this helps!

Ruth, itison Customer Support, 09:34, 14/10/18

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Hi, is 16-18th November available, 1 room? And also is it a £30 charge Friday and Saturday if staying whole weekend or a £60 charge

07:10, 14/10/18

Hi there,

Thanks for getting in touch!

I'm afraid you can only check availability online after you've purchased your voucher, but if you can't book a suitable date it won't be a problem for us to issue a refund. Just let us know at support@itison.com within 14 days of placing your order.

I can also let you know a supplementary charge of £30 per room is required for Friday and Saturday stays; payable directly to the hotel and this is per night.

I hope this helps!

Ruth, itison Customer Support, 09:36, 14/10/18

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Is there parking at the hotel.

karen, 09:42, 14/10/18

Hi Karen,

Thanks for getting in touch!

Ten Hill Place Hotel have advised there isn't on-site car parking. But, they work with the nearby NCP car park, roughly a 5-7 min walk away, who offer a discounted rate of £13 per night for hotel guests.

I hope this helps!

Ruth, itison Customer Support, 11:11, 14/10/18

Hi what time are you allowed to park here if you are checking in is it £13 for full day ?

17:00, 31/10/18

Hi Morag,

Thanks for getting in touch!

Ten Hill Place Hotel have advised they work with the nearby NCP car park, who offer a discounted rate of £13 per night for hotel guests. If you'd like to discuss this further you're welcome to contact the hotel directly, on 0131 662 2080, and they'll be happy to advise.

I hope this helps!

Courtney, itison Customer Support, 17:06, 31/10/18

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Can you eat off the bar menu? Rather than the evening dining menu

10:42, 14/10/18

Hi there,

Thanks for getting in touch!

I'm afraid the £30 per person dinner allowance can be used towards the a la carte menu only.

I hope this answers your query.

Ruth, itison Customer Support, 11:12, 14/10/18

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Can I check availability before I buy a voucher ? I am
Looking to book for the 15th December .

Angela, 11:05, 14/10/18

Hi there,

Thanks for getting in touch!

I'm afraid you can only check availability online after you've purchased your voucher, but if you can't book a suitable date it won't be a problem for us to issue a refund. Just let us know at support@itison.com within 14 days of placing your order.

I hope this helps.

Ruth, itison Customer Support, 11:11, 14/10/18

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I want to know the availability of 1 room for Tuesday 30.10.18 using Itison. I contacted the hotel directly to be advised I had to do my checking and reservation with Itison & NOT with them. So can you advise if there is availability on this date before I purchase please? Thanks.

Rona, 15:59, 14/10/18

Hi Rona,

Thanks for getting in touch!

I'm afraid you can only check availability online after you've purchased your voucher, but if you can't book a suitable date it won't be a problem for us to issue a refund. Just let us know at support@itison.com within 14 days of placing your order.

I hope this helps.

Ruth, itison Customer Support, 16:12, 14/10/18

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Hi , you are contradicting yourself by instructing customers to call direct to the hotel for availability and on doing so the hotel are saying that is your responsibility, very poor system and advice on my first and last tryst with it son

Stuart, 21:55, 14/10/18

Hi Stuart,

Thanks for getting in touch.

I'm really sorry for any confusion caused, but I can confirm you can only check availability online after you've purchased your voucher, but if you can't book a suitable date it won't be a problem for us to issue a refund. Just let us know at support@itison.com within 14 days of placing your order.

I hope this helps.

Courtney, itison Customer Support, 09:55, 15/10/18

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Just purchased 2nught stay for 2Hill Place Edinburgh. No option to pick dates, how do I go about this?

Janette, 14:13, 15/10/18

Hi Janette,

Thanks for getting in touch!

You can check availability and make a booking online once your voucher arrives via email - there's a link to the booking calendar in the How to Book section.

I hope this helps!

Gillian, itison Customer Support, 15:22, 15/10/18

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Hi, I phoned the hotel to enquire about availability and they have advised they cannot tell me about available dates and I should contact itison, however I see in other people questions you direct them to the hotel. I do not want to purchase a voucher that I am unable to use, please advise how I should proceed, thanks

paddy, 14:16, 15/10/18

Hi Paddy,

Thanks for getting in touch!

I'm afraid you can only check availability online after you've purchased your voucher, but if you can't book a suitable date it won't be a problem for us to issue a refund. Just let us know at support@itison.com within 14 days of placing your order.

I hope this helps!

Gillian, itison Customer Support, 15:20, 15/10/18

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Hi, I have phoned the hotel to check availability for the 3rd of November, however they said that a set number of rooms are allocated to itison and they are unable to tell me if there are rooms available. Is there availability for 2 rooms on this date?

Jennifer, 13:22, 17/10/18

Hi Jennifer,

Thanks for getting in touch!

I'm afraid you can only check availability online after you've purchased your voucher, but if you can't book a suitable date it won't be a problem for us to issue a refund. Just let us know at support@itison.com within 14 days of placing your order.

I hope this helps!

Courtney, itison Customer Support, 13:34, 17/10/18

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When does this offer start?

Paddy, 17:44, 17/10/18

Hi Paddy,

Thanks for getting in touch!

I'm happy to let you know you can arrange a stay with your voucher straight away, and the voucher is valid until Sun 31 Mar 2019; subject to availability.

I hope this helps!

Courtney, itison Customer Support, 09:07, 18/10/18

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Hi could you tell me if there is any availability for Saturday the 17th of November for this hotel?

12:55, 18/10/18

Hi there,

Thanks for getting in touch!

I'm afraid the 17th November is now fully booked.

I hope this answers your question though!

Gillian, itison Customer Support, 13:01, 18/10/18

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Hi, I called the hotel telephone number you advised to check availability. They refused point blank to give availability for itson deal and said I have to check availability with Itson, as they have their own availability. So, is the 2 night deal available on Dec 7 and Dec 8 ( 2night £149) thanks

steven, 21:17, 18/10/18

Hi Steven,

Thanks for getting in touch.

I'm really sorry for any confusion caused, but I can confirm you can only check availability online after you've purchased your voucher, but if you can't book a suitable date it won't be a problem for us to issue a refund.

I'm afraid the 8th of December is now fully booked.

I hope this answers your question.

Courtney, itison Customer Support, 08:53, 19/10/18

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Good morning I called this hotel to make a reservation for the one night DBB deal but I was advised that reservations need to be done through itison but as I tried to go through the process of making the purchase there was no option to make a reservation. How can I be assured of reserving on the date I require?

Rosemary, 08:59, 19/10/18

Hi Rosemary,

Thanks for getting in touch!

I'm afraid you can only check availability online after you've purchased your voucher, but if you can't book a suitable date it won't be a problem for us to issue a refund. Just let us know at support@itison.com within 14 days of placing your order.

I hope this helps!

Gillian, itison Customer Support, 09:33, 19/10/18

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Hi, I contacted the hotel to check availability for 03/11/2018, however was told:

“Unfortunately itison has an allocation with us and we are unable to see this so I am unable to guarantee if they still have allocation for the below dates.”

Would you be able to advise?

Robin, 10:14, 23/10/18

Hi Robin,

Thanks for getting in touch!

I'm afraid you can only check availability online after you've purchased your voucher, but if you can't book a suitable date it won't be a problem for us to issue a refund. Just let us know at support@itison.com within 14 days of placing your order.

I hope this helps!

Rachael, itison Customer Support, 10:29, 23/10/18

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Hi, am
Looking to book if you have availability for 4-6 January for 2 for a double room, thank you, Grace

Grace, 21:37, 24/10/18

Hi Grace,

Thanks for getting in touch.

These are not excluded dates for the offer but bookings are made online through a link on your voucher after purchase.

If you're unable to secure the booking of your choice, we do offer a full refund for unused vouchers within 14 days of their purchase.

Enjoy your stay!

Jenny, itison Customer Support, 09:37, 25/10/18

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Good Morning,I have booked a voucher for Ten Hill Place Hotel Edinburgh and about to book dates.If I book and then find that these dates don't suit is it allowed to change dates if others are available? Thanks.Peter.

09:46, 25/10/18

Hi Peter,

Thanks for getting in touch!

It will be at the discretion of the hotel to allow a change of date so this isn't something I can guarantee, but if you'd like to discuss this further you're welcome to contact the hotel directly.

I hope this helps!

Gillian, itison Customer Support, 09:55, 25/10/18

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HI

Do you have availability for 2 rooms x 2 people on Saturday November 17 2018. I don't want to buy voucher and then you dont have the date I need
Jackie Morris

JACKIE, 14:23, 25/10/18

Hi Jackie,

Thanks for getting in touch!

I'm afraid you can only check availability online after you've purchased your voucher, but if you can't book a suitable date it won't be a problem for us to issue a refund. Just let us know at support@itison.com within 14 days of placing your order.

I hope this helps!

Courtney, itison Customer Support, 14:25, 25/10/18

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Hello, we are looking to book this hotel for Saturday 10th November. I have spoken with the hotel and they have rooms available for that night. However, they said it was best to contact yourself to ensure the voucher will cover that night? If it does then I will book for that night. Thanks in advance.

Fraser, 15:22, 27/10/18

Hi Fraser,

Thanks for getting in touch!

I'm really sorry, but I'm afraid the 10th November is already fully booked for our deal.

I hope this answers your question though!

Gillian, itison Customer Support, 15:27, 27/10/18

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Hello, do you have availability on Saturday 8th Dec? This is the only date I can do so want to make sure before I go ahead and book. Hotel couldn’t help me. Thanks

10:01, 31/10/18

Hi there,

Thanks for getting in touch!

I'm really sorry, but I'm afraid the 8th of December is currently fully booked for our deal.

I hope this answers your question though!

Courtney, itison Customer Support, 10:06, 31/10/18

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Can you use this sat sunday 11 jan

16:58, 31/10/18

Hi there,

Thanks for getting in touch!

I'm happy to let you know these dates are currently available, and you'll be able to make your booking after purchasing a voucher.

I hope this helps!

Courtney, itison Customer Support, 17:04, 31/10/18

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Hi. Sorry to bother you. Can you confirm if it is £30 supplement to the hotel for each night (Friday and Saturday £60) over the weekend or one payment of £30 only? Thanks

Grace, 17:05, 31/10/18

Hi Grace,

Thanks for getting in touch!

I can confirm a supplementary charge of £30 is required per room, per night for Friday and Saturday stays; payable directly to the hotel.

I hope this helps!

Courtney, itison Customer Support, 14:46, 01/11/18

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Is the supplementary £30 for booking a Friday or Saturday 30 per night or per booking?if we booked the weekend would it just be £30 or £60

16:32, 01/11/18

Hi Grace,

Thanks for getting in touch!

I can confirm a supplementary charge of £30 is required per room, per night for Friday and Saturday stays; payable directly to the hotel. This means a Friday - Sunday booking would incur a £60 supplementary charge.

I hope this helps!

Courtney, itison Customer Support, 17:39, 01/11/18

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Is there still availability on Sat 17th and Sun 18th Nov 18? Thanks, Catriona

16:44, 01/11/18

Hi Catriona,

Thanks for getting in touch!

I'm really sorry, but I'm afraid the 17th of November is already fully booked for our deal.

I hope this answers your question though!

Courtney, itison Customer Support, 17:41, 01/11/18

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Is the space for for a twin room on 14/11/18 for two nights?

Carly, 14:47, 04/11/18

Hi Carly,

Thanks for getting in touch!

I'm really sorry, but I'm afraid the 17th of November is already fully booked for our deal.

I hope this answers your question though!

Ruth, itison Customer Support, 15:32, 04/11/18

Hi again Carly,

Oops - my bad!

I meant to say the 14th November is fully booked, not the 17th.

Sorry for any confusion!

Ruth, itison Customer Support, 15:34, 04/11/18

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Is there space available for the 14/12/18 for 2 nights double room?

Carly, 14:56, 04/11/18

Hi Carly,

Thanks for getting in touch!

I'm really sorry, but I'm afraid the 14th of December is already fully booked for our deal.

I hope this answers your question though!

Ruth, itison Customer Support, 15:33, 04/11/18

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Hi there, can you tell me if you have availability on the 23rd of November for two adults in a double room plz

10:34, 06/11/18

Hi there,

Thanks for getting in touch!

I'm really sorry, but I'm afraid the 23rd of November is already fully booked for our deal.

I hope this answers your question though!

Courtney, itison Customer Support, 10:54, 06/11/18

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Is there a car park near and how much is i

Kay, 13:50, 11/11/18

Hi Kay,

Thanks for getting in touch!

Ten Hill Place Hotel have advised there isn't on-site car parking. But, they work with the nearby NCP car park, roughly a 5-7 min walk away, who offer a discounted rate of £13 per night for hotel guests.

I hope this helps!

Courtney, itison Customer Support, 17:24, 11/11/18

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Hi I would like to book this offer but I want to stay this Friday 16th for one night with my husband. Can u please tell me if this offer is available on this day please. Thankyou

23:23, 12/11/18

Hi there,

Thanks for getting in touch!

I'm really sorry, but I'm afraid the 16th of November is already fully booked for our deal.

I hope this answers your question though!

Courtney, itison Customer Support, 09:28, 13/11/18

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Are there 2 room available for Saturday 1st Dec '18

Andrew, 17:04, 18/11/18

Hi there,

Thanks for getting in touch!

I'm really sorry, but I'm afraid the 1st of December is already fully booked for our deal.

I hope this answers your question though!

Courtney, itison Customer Support, 09:15, 19/11/18

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Does booking still allow free access to Surgeons Hall museum ?

Ann, 19:37, 18/11/18

Hi there,

Thanks for getting in touch!

Ten Hill Place Hotel have confirmed all guests receive discounted entry to Surgeons Hall Museum.

I hope this helps!

Courtney, itison Customer Support, 09:21, 19/11/18

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Hi is this deal available on the Saturday 22nd of Dec before I purchase it thanks

tracey, 07:48, 26/11/18

Hi Tracey,

Thanks for getting in touch.

I'm afraid the 22nd December is now fully booked for this particular deal.

I hope this answers your query.

Rachael, itison Customer Support, 09:52, 26/11/18

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£79 instead of £149 for an overnight stay for two with breakfast & late check-out, £99 instead of £189 to include an AA Rosette-awarded dinner or £149 instead of £314 for 2 nights at 4* Ten Hill Place Hotel, City Centre - save up to 53%

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4* Edinburgh City Centre stay

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£79 instead of £149 for an overnight stay for two with breakfast & late check-out, £99 instead of £189 to include an AA Rosette-awarded dinner or £149 instead of £314 for 2 nights at 4* Ten Hill Place Hotel, City Centre - save up to 53%

Ask us a question

Questions and answers

Do you have a question about a different deal?

What to expect