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If during Corona virus lockdown recurred and unable to use voucher would itison refund
Margaret, 13:35, 13/06/20
Hi Margaret,
Thanks for getting in touch!
I'm happy to let you know this voucher is protected by our itison guarantee. If you can't use your voucher due to the current COVID-19 situation, we'll issue an itison credit to use towards another deal for the next 12 months.
I hope this helps!
Jen, itison Customer Support, 09:40, 15/06/20
what is the parking charge?
manny, 17:44, 29/06/20
Hi Manny,
Thanks for getting in touch.
I can confirm free parking is available.
I hope this helps!
Jen, itison Customer Support, 09:14, 30/06/20
Hi
Does this accommodation have en suite facility
Thank you
Elizabeth, 09:52, 19/07/20
Hi Elizabeth,
Thanks for getting in touch!
I'm happy to let you know bedrooms at The Spindrift do have en-suite bathrooms. You can find out more by heading to https://www.thespindrift.co.uk/accommodation.php.
I hope this helps!
Gillian, itison Customer Support, 10:43, 20/07/20
Hello - I know the voucher is for 2 people but is it possible for a single person to use it please?
12:15, 19/07/20
Hi there,
Thanks for getting in touch.
I can confirm this voucher is valid for two people, but you're welcome to contact The Spindrift directly on 01333 310573 and they'll be happy to discuss the possibility and cost of using your voucher for single occupancy.
I hope this helps!
Gillian, itison Customer Support, 10:40, 20/07/20
Is there a ground floor twin bedded room or an elevator as I wish to bring my sister who has mobility issues
19:56, 19/07/20
Hi there,
Thanks for getting in touch.
I'm afraid no wheelchair access is available but if you'd like to discuss the availability of specific rooms before you buy you're welcome to contact The Spindrift directly on 01333 310573 and they'll be happy to advise.
I hope this helps!
Rachael, itison Customer Support, 10:39, 20/07/20
What’s availability and is hotel pet friendly
janet, 20:44, 30/07/20
Hi Janet,
Thanks for getting in touch!
To check their availability before buying a voucher, please contact The Spindrift directly on 01333 310573 and they'll be happy to discuss.
I'm afraid pets aren't permitted at this venue.
I hope this helps!
Courtney, itison Customer Support, 09:22, 31/07/20
Are dogs allowed ?
22:31, 07/08/20
Hi there,
Thanks for getting in touch!
I'm afraid no pets are permitted with this deal.
I hope this answers your query though.
Rachael, itison Customer Support, 10:24, 08/08/20
How can I check availability
11:17, 30/09/20
Hi there,
Thanks for getting in touch!
To check availability before buying a voucher, you're welcome to contact The Spindrift directly on 01333 310573, and they'll be happy to discuss.
I hope this helps!
Gillian, itison Customer Support, 11:33, 30/09/20