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When can I use this voucher ?
What does ‘ valid 7 days mean’ ?
Miranda, 08:13, 09/11/18
Hi there,
Thanks for getting in touch!
I can confirm this voucher is valid until Sun 31 Mar 2019, and can be used 7 days a week; subject to availability.
I hope this answers your question!
Courtney, itison Customer Support, 08:56, 09/11/18
I am keen on this deal. My concern is that is seems it can only be used in 2019 from 15/2/19 to the 31/3/19. Is this correct. What happens if all possible available dates for me in this period are booked?
Tina, 22:43, 09/11/18
Hi Tina,
Thanks for getting in touch!
I can confirm this voucher can only be used from the 15th February to 31st March 2019. If you're unable to book a suitable date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I hope this helps!
Gillian, itison Customer Support, 09:57, 10/11/18
When I go to book I'm asked for payment first , do I have to accept a given date or can I pick my own ?
14:09, 15/11/18
Hi there,
Thanks for getting in touch!
I'm happy to let you know once you've purchased your voucher we'll send you all of the booking instructions via email including a direct link to make your booking with the Isle of Raasay Distillery.
If you're unable to secure a suitable booking I can confirm we do offer a full 14-day refund on any unused vouchers.
I hope this helps!
Rachael, itison Customer Support, 14:28, 15/11/18
Check is listed as 4pm but can you do the distillery tour prior to check in before the nights stay?
Samantha, 12:30, 08/12/18
Hi Samantha,
Thanks for getting in touch!
Isle of Raasay Distillery has advised the distillery tour can be taken prior to check-in. If you'd like to discuss this further you're welcome to contact them directly and they'll be happy to advise.
I hope this helps!
Courtney, itison Customer Support, 10:12, 09/12/18
Is a small dog allowed at hotel ? Thanks .
Anne, 09:37, 14/01/19
Hi Anne,
Thanks for getting in touch.
I'm afraid no pets are permitted at this particular hotel.
I hope you find another offer suitable for you and your furry friend!
Courtney, itison Customer Support, 09:54, 14/01/19