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Hi
Would I be able to book this offer for the first week of July please
Many thanks
Kelly Robinson
08:23, 04/10/18
Hi Kelly,
Thanks for getting in touch.
I can confirm this voucher is valid until Thursday 28th February 2019, 7 days, subject to availability.
I hope this answers your question.
Rachael, itison Customer Support, 09:55, 04/10/18
The small print says 'valid 7 days'. Does this mean it has to be booked within 7 days of purchasing the voucher?
Brian, 16:22, 04/10/18
Hi Brian,
Thanks for getting in touch!
I'm happy to let you know this voucher can be used 7 days a week until Thursday 28th February 2019, subject to availability and a few excluded dates during the festive period.
I hope this helps!
Gillian, itison Customer Support, 16:29, 04/10/18
Can I book for sat to sun or is there a supplement charge for weekend booking
09:01, 06/10/18
Hi there,
Thanks for getting in touch!
I'm happy to let you know this voucher can be used 7 days a week and there's no weekend supplement.
I hope this helps!
Gillian, itison Customer Support, 09:44, 07/10/18
Hi,
Can I check what the availability is for a specific date before committing to buy?
Thanks
Jeannette
Jeannette, 15:00, 06/10/18
Hi Jeannette,
Thanks for getting in touch!
If you'd like to check their availability before buying a voucher, you're welcome to contact The Lowry Hotel directly on 0161 827 4041 and they'll be happy to discuss.
I hope this helps!
Gillian, itison Customer Support, 09:45, 07/10/18
Do I have to book my dates within the first 7 days off buying the deal
19:29, 06/10/18
Hi there,
Thanks for getting in touch!
Your booking can be made until Thursday 14th February 2019 and you can book for all 7 days of the week, subject to availability.
I hope this helps!
Gillian, itison Customer Support, 09:45, 07/10/18
Is there any parking?
Jackie, 13:58, 08/10/18
Hi Jackie,
Thanks for getting in touch!
I'm happy to let you know there are parking facilities available at the hotel.
I hope this helps.
Rachael, itison Customer Support, 14:20, 08/10/18
How do u check a date first
08:57, 10/10/18
Hi there,
Thanks for getting in touch!
If you'd like to check their availability before buying a voucher, you're welcome to contact The Lowry Hotel directly on 0161 827 4041 and they'll be happy to discuss.
I hope this helps!
Ruth, itison Customer Support, 09:01, 10/10/18
Hi,
I’ve purchased this voucher recently but the hotel appears to have very limited availability, none of the dates I requested were available. Can I get a refund? The voucher was only purchased this week. Thank you.
Alec, 14:03, 12/10/18
Hi Alec,
Thanks for getting in touch and I'm sorry this voucher is not suitable for yourself.
I’m happy to let you know we do offer a full refund on unused vouchers within 14 days of their purchase. Just drop our customer support team a line at support@itison.com or give us a ring on 0141 223 8843.
I hope this helps.
Rachael, itison Customer Support, 14:27, 12/10/18