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Would I be able to bring my baby with me? He is 5 weeks at the moment or would I have to pay extra for him?
Gillian, 07:11, 27/05/22
Hi Gillian,
Thanks for getting in touch!
I'm afraid children aren't permitted in Kohler Waters Spa.
I hope this answers your question though.
Caitlin, itison Customer Support, 11:27, 27/05/22
Hello
I can't see the link to select and purchase this deal, help please!
Thanks
Jacqui, 09:11, 27/05/22
Hi Jacqui,
Thanks for getting in touch!
You should be able to buy a voucher for this deal by selecting the green Buy Now button. If you're having trouble with this I'd recommend trying again using a different device.
I hope this helps!
Courtney, itison Customer Support, 09:12, 27/05/22
Does this include access to the thermal suite and hot tub?
Penny, 23:15, 27/05/22
Hi Penny,
Thanks for getting in touch!
I'm happy to let you know this deal includes full access to the spa facilities for 2 hours including the hydrotherapy pool, lap pool, sauna, and steam room.
I hope this helps!
Wallis, itison Customer Support, 16:22, 28/05/22
How to book?
12:58, 21/06/22
Hi there,
Thanks for getting in touch!
Once you've ordered this deal you'll receive a unique voucher with full instructions on how to make a booking.
I hope this helps!
Fiona, itison Customer Support, 13:03, 21/06/22
Hello I booked this for a friend and I but it seems I only paid for 1 person. I’ve gone in now to book another and it says sold out. Can I possibly book a voucher for her or I’ll have to cancel mine? Thanks.
kerry, 08:15, 23/06/22
Hi Kerry,
Thanks for getting in touch!
I'm really sorry but I'm afraid this deal has sold out and we're unable to sell any more vouchers.
If you no longer wish to use your other voucher, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I hope this helps!
Laura, itison Customer Support, 10:01, 23/06/22