Ask us a question
If you have any questions about itison, try visiting our
Help Centre to see if we can answer
them for you.
Still need an answer? Please sign up or sign in to ask a question.
I was wondering how you select the colour of mug? Thanks
Laura, 08:46, 03/11/20
Hi Laura,
Thanks for getting on touch!
I can confirm you will be able to pick the colour of your cup when redeeming your voucher online after purchase.
I hope this helps!
Rachael, itison Customer Support, 09:11, 03/11/20
Can I request colour of cup?
08:45, 04/11/20
Hi there,
Thanks for getting in touch!
Once you've bought this deal you'll receive a unique voucher with a link to complete your order with Dear Green. You'll then be able to choose the colour of your cup.
I hope this helps!
Courtney, itison Customer Support, 09:37, 04/11/20
Hi, I have ordered my voucher from you at itison but don’t have the unique link to go onto the website to place my order .... when I go to the Dear Green website in the normal way I can’t find where to place my order?
Terri, 11:37, 04/11/20
Hi Terri,
Thanks for getting in touch!
You should be able to follow the link and instructions in the How To Book section of your voucher. When you're redirected to the Dear Green website, select '2 bags for £12' and choose your dispatch date and click 'Add to Cart'. You can then click to checkout and insert your voucher code in the 'discount code' section and click add.
I hope this helps!
Courtney, itison Customer Support, 12:29, 04/11/20