Ask us a question
If you have any questions about itison, try visiting our
Help Centre to see if we can answer
them for you.
Still need an answer? Please sign up or sign in to ask a question.
Is there car parking at the hotel?
Joyce, 13:52, 08/10/21
Hi Joyce,
Thanks for getting in touch!
I can confirm parking is available at City Parking Charging Cross for an additional charge.
I hope this helps!
Jen, itison Customer Support, 15:21, 08/10/21
Is there car parking at hotel
Joyce, 13:54, 08/10/21
Hi Joyce,
Thanks for getting in touch!
I can confirm parking is available at City Parking Charging Cross for an additional charge.
I hope this helps!
Jen, itison Customer Support, 15:21, 08/10/21
Is the hotel near the shops
Thanks
09:44, 25/10/21
Hi there,
Thanks for getting in touch!
To discuss nearby locations to the hotel, please contact ibis Glasgow City Centre directly and they'll be happy to advise.
I hope this helps!
Jen, itison Customer Support, 10:45, 25/10/21
Hello, how can I check availability for hotel deals please? I’m looking for a 4 night stay from 10th September in Glasgow.
Thanks.
Marie, 16:57, 07/11/21
Hi Marie,
Thanks for getting in touch!
You'll be able to check availability and make a booking online immediately after buying your voucher.
If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I hope this helps!
Courtney, itison Customer Support, 18:23, 07/11/21
Is 20th november available. A twin room for 1 night. If so, how much would it be.
Linda, 18:56, 08/11/21
Hi Linda,
Thanks for getting in touch!
I’m afraid the Friday - Saturday voucher option has now sold out.
I hope you find another suitable deal!
Sandy, itison Customer Support, 12:28, 09/11/21
How many voucher can I buy
22:46, 15/11/21
Hi there,
Thanks for getting in touch!
I can confirm multiple voucher purchases are permitted and you can select how many you're after at checkout by clicking on the green 'buy now' button.
I hope this helps!
Rachael, itison Customer Support, 08:47, 16/11/21
I won a voucher and am trying to book but it's not recognising the URL when I type it in, could you advise me how I can book please?
13:29, 18/01/22
Hi there,
Thanks for getting in touch!
I'm sorry you've had trouble arranging a booking with your voucher. Please email support@itison.com with your voucher code and we'll look to help where we can.
I hope this helps in the meantime!
Courtney, itison Customer Support, 14:24, 18/01/22
Hi there
I was looking to book for this weekend and I have ID to prove I’m 18 but it’s only my passport I have and it expired last year, do you still accept this?
12:33, 22/02/22
Hi there,
Thanks for getting in touch!
You're welcome to get in touch with the team at ibis Glasgow City Centre directly on 0141 619 9000 and they'll be happy to advise further here.
I hope this helps in the meantime!
Laura, itison Customer Support, 17:05, 22/02/22