Received this voucher recently and on contacting the Hotel they have advised me that they do not serve afternoon on Sundays.Perhaps I'm mistaken but I dont see this in your small print.Perhaps this should be for future customers.Thanks Craig.
Craig, 15:56, 30/12/19
Thanks for getting in touch!
We've updated the small print to note that afternoon tea isn't available on a Sunday - thanks for bringing this to our attention.
Overnight stay for two with a glass of fizz, breakfast and late check out OR the option to add afternoon tea OR a 2 course dinner
Voucher is valid from Fri 1 Nov 2019 until Tue 31 Mar 2020, 7 days; subject to availability.
Excludes Fridays and Saturdays in December and 7 - 9, 22 - 23, 25 Nov, 24 Dec 2019 - 2 Jan 2020 and 14 - 15 Feb 2020.
A supplementary charge of £10 is required for Friday and Saturday stays; payable directly to hotel.
Advance booking required. Voucher must be booked by Tue 10 Mar 2020 (we don’t want you to miss out!).
You risk forfeiting your voucher if you cancel within 24 hours of your booking.
Multiple voucher purchases permitted. Multiple vouchers can be used on consecutive nights; subject to availability.
Check-in 2pm, late check-out 1.30pm.
Standard double or twin room available.
Rooms can be upgraded to a suite for a supplementary charge of £25 per room per night; payable directly to hotel.
Stay can be extended by a night for a supplementary charge; please discuss directly with hotel.
Option 2: Includes afternoon tea which can be taken between 12noon – 3pm on day of arrival or departure. Vegetarian and gluten / wheat free options available. Please note afternoon tea is not served on a Sunday and a carvery lunch will be offered instead of afternoon tea.
Option 3: Includes a 2 course dinner from sample menu; subject to change. Vegetarian and gluten / wheat free options available.
Includes 125ml glass of Prosecco on arrival. Alcohol can be replaced with a soft drink.
Max of 1 child permitted; under 2’s stay free and ages 2 – 12 require a supplementary charge of £10; payable directly to hotel. Over 12’s are classed as adults.
No pets permitted.
Wheelchair access available.
The venue may restrict the number of itison bookings on each day so please book early if you want a specific date.
The beginning and end period of a voucher’s validity is always the busiest. We advise members to book well in advance to avoid disappointment.
Vouchers must be printed for redemption; please print your voucher and bring along with you to avoid disappointment.
Voucher is not exchangeable for cash or valid with any other offers.