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Are the rooms able to accommodate a family of four? Two adults and two small children? Thanks
Cheryl, 07:25, 30/09/17
Hi Cheryl,
Thanks for getting in touch!
I'm happy to let you know children are permitted with this offer, and included in the overall headcount. So for a family of 4, you should buy 2 vouchers.
I hope this helps!
Courtney, itison Customer Support, 10:50, 02/10/17
Are there deals for two adults and a child of 11 years old?
19:52, 01/10/17
Hello,
Thanks for getting in touch.
You're welcome to take a child with you for this offer but they must be included in the overall headcount for the room.
You can view our other getaway offers at https://www.itison.com/Aberdeen/deals/category/getaways and I hope you find something suitable for your group size shortly!
Jenny, itison Customer Support, 11:44, 02/10/17
Can we use the deal for a Saturday
17:26, 02/10/17
Hi there,
Thanks for getting in touch!
I'm happy to let you know you can book your stay for a Saturday, subject to availability.
I hope this helps!
Gillian, itison Customer Support, 17:31, 02/10/17
Are the double rooms ensuite or is it a shared bathroom
Christine, 20:01, 02/10/17
Hi Christine,
Thanks for getting in touch!
I'm happy to let you know all double rooms have ensuite bathrooms available.
I hope this helps!
Courtney, itison Customer Support, 10:35, 03/10/17
the information says valid for 7 days yet voucher can be redeemed until December....sorry I'm confused can you explain. thanks Joan
11:49, 08/10/17
Hi Joan,
Thanks for getting in touch!
This offer can be used 7 days a week, and is valid until 15 Dec 2017.
I hope this clears any confusion!
Courtney, itison Customer Support, 10:59, 09/10/17
Hiya I would like to book one night for my husband and myself on 29th October.its his birthday and I didn't want to buy without checking availability.thanks
Denise, 22:30, 18/10/17
Hi Denise,
Thanks for getting in touch!
To discuss available dates please contact the Ben Doran Hotel directly on 01838 400 373, and they'll be happy to help.
I hope this answers your question, and your husband has a great birthday!
Courtney, itison Customer Support, 09:03, 19/10/17
Hi,
is the hotel pet friendly.
Many Thanks.
Joanne, 11:17, 19/10/17
Hi Joanne,
Thanks for getting in touch!
I'm afraid pets aren't permitted on this offer.
I'm sorry for the disappointment this will cause. We've some great deals in the pipeline, though, so hopefully something more suitable will pop up soon!
I hope this helps.
Ruth, itison Customer Support, 11:37, 19/10/17