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The deal says from £69 so how do I know before I buy it how much it will be on a specific date and indeed whether I will be able to use it on a specific date?
Helen, 08:03, 21/02/20
Hi Helen,
Thanks for getting in touch!
I can confirm there are two options available for this deal.
Option 1 is £69 for an overnight stay for two with breakfast, a bottle of Prosecco and late check-out and option 2 is £89 for an overnight stay for two with a bottle of Prosecco, sparkling afternoon tea, breakfast and late check-out. You can view select your preferred option by clicking on the green 'buy now' button.
To check their availability before buying a voucher, please contact The Townhouse Chester directly on 01244 567300 and they'll be happy to discuss.
I hope this helps!
Rachael, itison Customer Support, 09:16, 21/02/20
Am I able to stay 3 nights cheers
Stephen, 19:42, 21/07/20
Hi Stephen,
Thanks for getting in touch!
I can confirm this deal is for an overnight stay but multiple vouchers can be used on consecutive nights; subject to availability.
I hope this helps!
Rachael, itison Customer Support, 08:15, 22/07/20
Hi have you parking please
Jane, 14:18, 21/02/20
Hi Jane,
Thanks for getting in touch!
To discuss whether The Townhouse Chester has parking, you're welcome to contact the hotel directly by calling 01244 567300 and they'll be happy to advise
I hope this helps.
Jen, itison Customer Support, 14:38, 21/02/20
Hi can we have a 1 year old in the room with the 2 adults? Thanks Janet
09:38, 22/02/20
Hi Janet,
Thanks for getting in touch!
I can confirm children are permitted and included in headcount; cots can be provided for infants; please discuss with the hotel direct.
I hope this helps!
Rachael, itison Customer Support, 15:20, 22/02/20
Hi can we have a 1 year old in the room with the 2 adults? Thanks Janet
09:38, 22/02/20
Hi Janet,
Thanks for getting in touch!
I can confirm children are permitted and included in headcount; cots can be provided for infants; please discuss with the hotel direct.
I hope this helps!
Rachael, itison Customer Support, 15:20, 22/02/20
When is it valid till
Sue, 22:22, 04/03/20
Hi Sue,
Thanks for getting in touch!
I’m happy to let you know this voucher can be used until Tuesday 30th June 2020, subject to the valid days and availability.
I hope this helps!
Gillian, itison Customer Support, 09:27, 05/03/20
can you park at the hotel
shirley, 16:28, 05/03/20
Hi Shirley,
Thanks for getting in touch!
To discuss whether The Townhouse Chester has parking, you're welcome to contact the hotel directly by calling 01244 567300 and they'll be happy to advise
I hope this helps.
Courtney, itison Customer Support, 16:43, 05/03/20
Can you please advise if the hotel has parking and is this included in the price?
Thank you
10:35, 13/04/20
Hi there,
Thanks for getting in touch!
You can find out more about the best ways to access The Townhouse by heading to https://chestertownhouse.com/contact/.
I hope this helps!
Gillian, itison Customer Support, 10:57, 13/04/20
Hi with the current situation... re covid 19 if there is a postcode lockdown in the future and we are unable to travel from our area is there any way the stay could be postponed ? TIA
Jeanne, 09:51, 26/06/20
Hi Jeanne,
Thanks for getting in touch.
We know things are uncertain at the moment, so we've introduced our itison guarantee. If you're unable to use your voucher due to Covid-19, we'll issue an itison credit valid for 2 months.
I hope this helps!
Gillian, itison Customer Support, 11:18, 26/06/20
Hi am I able to stay 3 night consecutive cheers
Stephen, 19:43, 21/07/20
Hi Stephen,
Thanks for getting in touch!
I can confirm this deal is for an overnight stay but multiple vouchers can be used on consecutive nights; subject to availability.
I hope this helps!
Rachael, itison Customer Support, 08:15, 22/07/20
can we book for Saturday 29th august or is it no Saturdays at all
19:19, 01/08/20
Hi there,
Thanks for getting in touch!
I can confirm Saturday's are excluded from this deal and a booking wouldn't be possible.
I hope this helps answer your question though!
Jen, itison Customer Support, 08:13, 03/08/20