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Hi- text has a few inconsistencies
Is voucher applicable 5th to 18th January? Are children allowed or not (obviously not for alcohol)?
Finally are there gluten free substitionsgor breadsticks?
10:33, 29/12/21
Hi there,
Thanks for getting in touch!
We're really sorry for the confusion here, but can confirm the offer is valid to use from Mon 17 Jan 2022 until Thu 31 Mar 2022, and children are permitted. We've updated the small print to reflect this.
I hope this helps and thanks for pointing this out to us!
Courtney, itison Customer Support, 11:12, 30/12/21
Hi, it appears Cafe 1505 has been closed since December and “may” open in March, why is this deal being sold?
22:02, 01/02/22
Hi there,
Thanks for getting in touch.
We've spoken to the team at Cafe 1505 and they've let us know that while the Cafe is closed, vouchers are still being accepted and honoured at Ten Hill Place Hotel.
I hope this answers your question.
Fiona, itison Customer Support, 12:29, 02/02/22
Hi, you have now changed the small print explaining that the Cafe is closed but you are still advertising the deal as in Cafe 1505.
This is very misleading.
12:29, 02/02/22