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Hello Itison, I bought this voucher and placed an order on 10th December as a Christmas gift, prior to the 14th December deadline. I have not received my order and have had no communication from the company. My receipt is from a company called Gallery 51, I have today looked at various reviews for both companies which to be honest are absolutely shocking, there is no answer to calls or emails. Having used Itison for many years, I am surprised that you are happy to be associated with a company that appears to have no scruples. Can you advise what I should do next? Thank you. Marie
Marie, 15:55, 23/12/21
Hi Marie,
Thanks for getting in touch although I'm sorry to hear of your disappointment.
To discuss vouchers already purchased, please contact our Customer Support team by emailing support@itison.com.
I hope this helps!
Jen, itison Customer Support, 12:54, 24/12/21
I bought vouchers for this company and placed the order at the end of October. I thought I was ordering in plenty of time for a Christmas gift, but nope - here we are on 4th January and there's no sign of my order. I'm shocked that Itison continues to be associated with them.
Jo, 20:52, 04/01/22
Hi Jo,
Thanks for getting in touch.
We're really sorry your order hasn't arrived with you quite yet. If you haven't already, please email support@itison.com and our team will look into this further for you.
I hope this helps in the meantime.
Courtney, itison Customer Support, 08:15, 05/01/22
Is the loveheart the 16x16?
carol, 21:17, 11/01/22
Hi Carol,
Thanks for getting in touch!
I can confirm that heart-shaped collage canvas prints are available in two sizes: A2 or 16" x 16"
I hope this helps!
Laura, itison Customer Support, 11:20, 12/01/22