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I wanted to ask if the wristbands are valid 7 days from purchase or 7 days from pick up
16:35, 09/11/22
Hi there,
Thanks for getting in touch!
I'm happy to confirm wristbands can be used 7 days a week; subject to participating venues opening hours.
I hope this helps!
Courtney, itison Customer Support, 16:38, 09/11/22
Are vouchers only valid for one day from purchase of first cocktail
Liz, 11:47, 11/11/22
Hi Liz,
Thanks for getting in touch!
I'm happy to let you know that this voucher remains valid to use from Sunday 13th November 2022 until Saturday 31st Dec 2022, 7 days a week; subject to availability. You can use your wristband as much as you'd like throughout this period of time.
I hope this helps!
Grace, itison Customer Support, 12:28, 11/11/22
Can I use this on more than one day multiple times?
11:11, 12/11/22
Hi there,
Thanks for getting in touch!
I'm happy to confirm wristbands can be used on more than one occasion, over different days.
I hope this helps!
Courtney, itison Customer Support, 11:27, 12/11/22
Do you only need one per group of 3-4 people or one each?
Davina, 20:06, 13/11/22
Hi Davina,
Thanks for getting in touch!
I can confirm wristbands are for one person only as such everyone participating in the deal would require their own wristband.
I hope this helps!
Hannah, itison Customer Support, 08:16, 14/11/22
Do you need more than one wristbamd if you are buying drinks for friends?
Davina, 20:08, 13/11/22
Hi Davina,
Thanks for getting in touch!
Each person needs their own wristband to unlock the £5 cocktails.
I hope this helps!
Hannah, itison Customer Support, 08:17, 14/11/22
If I buy 4 wristbands but only 3 of us turn up can the other wristband be used at a different time
Lynne, 13:19, 17/11/22
Hi Lynne,
Thanks for getting in touch!
I'm happy to confirm wristbands can be exchanged used Sat 31 Dec 2022, so you'd be able to redeem an unused wristband at a later date within this validity period.
I hope this helps!
Courtney, itison Customer Support, 13:54, 17/11/22
Hi if I purchase 4 tickets but only 3 are used how do I give the last ticket to the other person to use at a different time if I have bought them ?
Lynne, 08:38, 18/11/22
Hi Lynne,
Thanks for getting back in touch!
I'm afraid 4 vouchers would have to be used together if part of the same order.
I hope this helps!
Caitlin, itison Customer Support, 09:42, 18/11/22
I want to buy the vouchers to give to my daughter and her boyfriend to use, and also buy vouchers for myself and friends to use am I better buying them individually an how do I give it to my daughter
Lynne, 11:53, 19/11/22
Hi Lynne,
Thanks for getting in touch.
You'll be able to select Give this Voucher as a Gift once it's purchased, and you’ll be asked to enter your name, your recipient’s name, and a gift message.
If you want to print the voucher to give as a gift, select Save Gift and then Print Voucher. Your message should show at the top of the voucher, and you can select Print to go ahead.
If you’d rather email the voucher to your recipient, just enter their email address before selecting Save Gift. It’ll be sent to them right away.
I hope this helps!
Fiona, itison Customer Support, 13:03, 19/11/22
My friends and I are going to Edinburgh for the day is this suitable to walk to the various bars from princes street
Isabel, 20:13, 21/11/22
Hi Isabel,
Thanks for getting in touch!
I'm happy to let you know that each bar is approximately a 5 - 10 minute walk from Princes Street, with the exception of Montpeliers Bar & Restaurant which is approximately a 30-minute walk from Princes Street.
I hope this helps!
Grace, itison Customer Support, 09:11, 22/11/22
Hi, I was hoping to use this this weekend and then again when i go back in December. do i have to wear wristband for a fortnight? is the wristband going to last that long in terms of wear and tear?!
Elaine, 13:16, 22/11/22
Hi Elaine,
Thanks for getting in touch!
I'm happy to confirm wristbands can be used on more than one occasion, over different days. The wristband is removable and you will be able to use it more than once.
I hope this helps!
Lucy, itison Customer Support, 17:26, 22/11/22
Can you just use them for one day or are they valid throughout the offer ?
14:22, 01/12/22
Hi there,
Thanks for getting in touch!
I'm happy to let you know that this voucher remains valid to use from Sunday 13th November 2022 until Saturday 31st Dec 2022, 7 days a week; subject to availability. You can use your wristband as much as you'd like throughout this period of time.
I hope this helps!
Lucy, itison Customer Support, 15:18, 01/12/22