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Are dogs allowed ?
Susan, 20:03, 18/09/20
Hi Susan,
Thanks for getting in touch.
I'm afraid no pets are permitted.
I hope this helps.
Rachael, itison Customer Support, 10:23, 19/09/20
What happens to the voucher if we cannot travel because of Covid restrictions .
Grace, 12:07, 20/09/20
Hi Grace,
Thanks for getting in touch!
For information about their Covid-19 cancellation policy, please contact Creag Dhubh Country House directly and they'll be happy to discuss.
I hope this helps!
Wallis, itison Customer Support, 09:43, 21/09/20
Can we buy 2 vouchers to book 2 rooms for ourselves and our 15 year old daughter.
We have emailed the accommodation but thought to ask here too.
Thanks.
Julia, 19:39, 28/02/21
Hi Julie,
Thanks for getting in touch.
I can confirm multiple voucher purchases are permitted.
I hope this helps!
Jen, itison Customer Support, 09:57, 01/03/21
Can you confirm I have just purchased.
15:08, 23/03/21
Hi there,
Thanks for getting in touch!
Once you've completed your purchase you'll be able to view your voucher by visiting www.itison.com/my/complete_orders.
I hope this helps!
Courtney, itison Customer Support, 15:45, 23/03/21
I booked over an hour ago and have not received my voucher.
15:49, 23/03/21
Hi there,
Thanks for getting back to me.
I've emailed you now with some more details about your order.
I hope this helps!
Courtney, itison Customer Support, 15:52, 23/03/21
Morning I have an Itson voucher value of £169 can I use it towards a hotel of a lower value and then utilise the remainder towards another deal . Thanks. Christina Slavin
Christina, 08:29, 24/03/21
Hi Christina,
Thanks for getting in touch.
Your credit can indeed be used across multiple orders until it either runs out or expires, whichever happens first, so if you don’t use the full balance in one go the remainder will stay valid for your next order.
I hope this helps!
Courtney, itison Customer Support, 08:55, 24/03/21