Ask us a question
If you have any questions about itison, try visiting our
Help Centre to see if we can answer
them for you.
Still need an answer? Please sign up or sign in to ask a question.
What dates can it be used
11:00, 10/10/19
Hi there,
Thanks for getting in touch!
I’m happy to let you know this voucher can be used from Monday the 21st of October until Sunday the 29th of December 2019, 7 days a week; subject to availability.
Please note this excludes the 25th and the 26th of December 2019, and a supplementary charge of £35prpn is required for Friday and Saturday stays; payable directly to the hotel.
I hope this helps!
Wallis, itison Customer Support, 11:05, 10/10/19
Are pets allowed?
03:09, 13/10/19
Hi there,
Thanks for getting in touch!
I'm happy to let you know a maximum of 1 dog is permitted at a supplementary charge of £10 per night; payable directly to the hotel. Please discuss directly as there's limited dog friendly accommodation available.
I hope this helps!
Gillian, itison Customer Support, 10:02, 13/10/19
What is the total cost of a 2 night midweek stay with dinner. Is it possible to have dinner on one night only?
Marilyn, 09:52, 16/10/19
Hi Marilyn,
Thanks for getting in touch!
Our 2 night stay voucher with dinner both evenings is £299. I'm afraid we aren't offering a 2 night stay voucher with dinner on one night only.
I hope this answers your question though!
Gillian, itison Customer Support, 10:16, 16/10/19