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I’m buying this voucher as a gift and would just like to know before I buy would you refund this if the trip had to be cancelled due to COVID-19 or could the voucher even be extended until it can be used?
Katie, 17:18, 23/11/20
Hi Katie,
Thanks for getting in touch!
You can find out more about our Covid-19 guarantee at https://www.itison.com/pages/guarantee.
I hope this helps!
Gillian, itison Customer Support, 17:29, 23/11/20
Hello Itison, can you please tell me when this voucher is valid from and valid to. I am in shielding at the moment. Thank you. Shirley
Shirley, 15:40, 15/02/21
Hi Shirley,
Thanks for getting in touch.
I can confirm this voucher is valid until Mon 31 May 2021, valid 7 days; subject to availability.
I hope this helps.
Rachael, itison Customer Support, 16:11, 15/02/21