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Can you purchase a voucher a gift? As it doesn’t give you the option to do that
Marjory, 16:17, 12/08/20
Hi Marjory,
Thanks for getting in touch!
I'm happy to let you know our vouchers can be gifted, and this option will appear immediately after checkout.
I hope this helps!
Gillian, itison Customer Support, 17:34, 12/08/20
Please advise car parking options
08:43, 14/08/20
Hi there,
Thanks for getting in touch!
To discuss parking availability, you're welcome to contact the team at Apex City of Edinburgh Hotel directly by calling 0131 243 3400 and they'll be happy to advise.
I hope this helps!
Jen, itison Customer Support, 10:22, 14/08/20
Hi I would like this offer for 3 don’t mind buying 2 vouchers but only want one room as twins and my daughter sharing ?
Would I just buy two vouchers and ask hotel for a triple room ??
Karen, 09:21, 16/08/20
Hi Karen,
Thanks for getting in touch!
Our vouchers are for two people only, but you're welcome to contact Apex City of Edinburgh Hotel directly on 0131 243 3400 to discuss the possibility and cost of adding a third person to your booking and they'll be happy to advise.
I hope this helps!
Wallis, itison Customer Support, 08:13, 17/08/20
can you tel me if there is availability for the 5th of December please
12:49, 17/08/20
Hi there,
Thanks for getting in touch!
You'll be able to check availability and make a booking online immediately after buying your voucher.
If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I hope this helps!
Courtney, itison Customer Support, 13:10, 17/08/20
Can I swap to a twin room?
Joanna, 16:29, 18/08/20
Hi Joanna,
Thanks for getting in touch!
I can confirm this voucher is valid for a city plus room. To discuss alternative room types please contact Apex City of Edinburgh Hotel directly and they'll be happy to advise.
I hope this helps!
Courtney, itison Customer Support, 16:39, 18/08/20
Is there a car park ?
Ann, 18:18, 22/08/20
Hi Ann,
Thanks for getting in touch!
To discuss parking availability, you're welcome to contact the team at Apex City of Edinburgh Hotel directly by calling 0131 243 3400 and they'll be happy to advise.
I hope this helps!
Courtney, itison Customer Support, 07:58, 24/08/20
Hi can the room be made a twin room with 2 beds. For this deal?.
Thanks
linda, 12:12, 23/08/20
Hi Linda,
Thanks for getting in touch!
I can confirm a City Plus room is included with this offer, but you're welcome to contact Apex City of Edinburgh Hotel directly to discuss the possibility of changing the room type.
I hope this helps!
Courtney, itison Customer Support, 08:20, 24/08/20
Hi
Does the hotel have parking?
Thanks
Christine, 07:12, 01/09/20
Hi Christine,
Thanks for getting in touch!
To discuss parking availability, you're welcome to contact the team at Apex City of Edinburgh Hotel directly by calling 0131 243 3400 and they'll be happy to advise.
I hope this helps!
Gillian, itison Customer Support, 08:48, 01/09/20
Where can I check availability
20:19, 02/09/20
Hi there,
Thanks for getting in touch!
You'll be able to check availability and make a booking online immediately after buying your voucher.
If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I hope this helps!
Rachael, itison Customer Support, 08:14, 03/09/20