1 Morrison Link, Edinburgh , EH3 8DN
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Can't get through to the hotel, is there a different number for itison bookings?
John, 10:36, 21/10/18
Hi John,
Thanks for getting in touch!
Once you buy this deal you'll receive a unique voucher with full booking instructions.
I hope this helps!
Courtney, itison Customer Support, 11:27, 21/10/18
Hi do you guys provide free parking? Thanks!
N, 21:18, 21/10/18
Hi there,
Thanks for getting in touch!
I can confirm the hotel has private outdoor parking at a cost of £8 per day; subject to availability.
I hope this helps.
Ruth, itison Customer Support, 10:09, 22/10/18
Hi- looking at this deal however I can book the hotel for 69 pounds bed and breakfast for 2 adults and 2 kids on Friday 21st December?
21:32, 21/10/18
Hi there,
Thanks for getting in touch!
I can confirm all of the voucher options for this deal are for two people in an executive double room.
Children are permitted and cots are available free of charge. You're welcome to discuss any special requirements directly with the Leonardo Royal Hotel directly on 0131 460 4600.
Our deal providers can offer their own promotions directly, and I’m afraid we don’t have much control over these. Where we can though, we will link to their website on our deal so you check their offers out before you buy.
Rachael, itison Customer Support, 09:42, 22/10/18
Hi I was looking at getting the over night stay deal , is it subject to certain days snd how much would it be to add an extra bed into the room for son to come along
And is it extra £25 fir dinner snd an extra )25 fit extra night
Lawrenson, 13:38, 22/10/18
Hi there,
Thanks for getting in touch!
I'm happy to let you know this voucher is valid until Sunday 23rd December 2018, 7 days a week; subject to availability. Children are permitted and you're welcome to discuss this as well as the cost of adding an extra night with the hotel directly on 0131 460 4600.
I hope this helps!
Ruth, itison Customer Support, 14:06, 22/10/18
Are children free of charge or just cots?
20:27, 24/10/18
Hi there,
Thanks for getting in touch!
I'm happy to let you know children under 12 stay free of charge, just let the hotel know when booking that your family will be joining you and they'll be happy to advise further.
I hope this helps!
Ruth, itison Customer Support, 17:19, 25/10/18
How much is the upgrade to
1. Extra night
2. Dinner 1st night?
Thanks
Marc
Ann, 08:13, 30/10/18
Hi Marc,
Thanks for getting in touch!
We are offering a voucher for a 2 night stay with dinner on the first night for £185. To discuss the cost of extending your stay further, please contact the Leonardo Royal Hotel directly on 0131 460 4600 and they'll be happy to advise.
I hope this helps!
Gillian, itison Customer Support, 08:38, 30/10/18
When does this deal start from? As it says decmber yet excludes dates in oct?
Amy, 15:21, 30/10/18
Hi Amy,
Thanks for getting in touch!
I can confirm this voucher will be valid to use from the point of purchase until Sunday 23rd December 2018; subject to availability.
I hope this helps!
Ruth, itison Customer Support, 15:27, 30/10/18
Is this offer available on the 20th December please
17:16, 30/10/18
HI there,
Thanks for getting in touch!
I'm happy to let you know this date isn't excluded from our offer, but all bookings are subject to availability.
To check specific availability before buying a voucher, you;re welcome to contact the Leonardo Royal Hotel directly on 0131 460 4600 and they'll be happy to advise.
I hope this helps!
Ruth, itison Customer Support, 17:30, 30/10/18
I’m looking to see if you have availability in November 17th and 17th our 30th and 1st dec for two adults on this deal for two nights . Thanks
martine, 22:26, 30/10/18
Hi Martine,
Thanks for getting in touch!
I'm happy to let you know these dates aren't excluded from our offer, but all bookings are subject to availability.
To check specific availability before buying a voucher, you're welcome to contact the Leonardo Royal Hotel directly on 0131 460 4600 and they'll be happy to advise.
I hope this helps!
Ruth, itison Customer Support, 08:42, 31/10/18
I would like to know if a certain date is available before buying the voucher, however I have been calling the booking line for days, with no answer. I’ve emailed and haven’t had a response. I’ve tried calling the reception and they say I need to speak to the booking line. Please advise!
Laura, 12:50, 13/11/18
Hi Laura,
Thanks for getting in touch!
If you need help contacting the hotel, just drop us a line at support@itison.com directly and we'll be happy to lend a hand!
Gillian, itison Customer Support, 13:14, 13/11/18
Hi, I emailed yourselves on Friday and haven’t had a response yet.
Laura, 13:22, 13/11/18
Hi Laura,
I've picked your email up now!
Gillian, itison Customer Support, 13:33, 13/11/18
Do I have to purchase this voucher before I can see if a room is available for the night I want??
12:16, 22/11/18
Hi there,
Thanks for getting in touch!
To check specific availability before buying a voucher, you're welcome to contact the Leonardo Royal Hotel directly on 0131 460 4600 and they'll be happy to advise!
Gillian, itison Customer Support, 13:09, 22/11/18
Just wondering if you can pay the £20 when you arrive at the hotel in cash?
18:37, 23/11/18
Tomorrow**
18:37, 23/11/18
Hi there,
Thanks for getting in touch!
I can let you know the supplementary charge for a weekend stay is payable directly to the hotel. To discuss accepted methods of payment, please contact the Leonardo Royal Hotel directly on 0131 460 4600 and they'll be happy to advise.
I hope this helps!
Ruth, itison Customer Support, 09:45, 24/11/18
How can I tell if my desired date is available ?
Maureen, 10:15, 25/11/18
Hi there,
Thanks for getting in touch!
To check specific availability before buying a voucher, you're welcome to contact the Leonardo Royal Hotel directly on 0131 460 4600 and they'll be happy to advise!
Courtney, itison Customer Support, 14:10, 25/11/18
I see it says voucher must be booked by Friday 23rd Nov, is this still the case as the date has passed?
thanks
Laura, 21:04, 25/11/18
Hi Laura,
Thanks for getting in touch.
I'm afraid the book-by date for this deal was the 23rd of November, and vouchers are no longer available.
I'm sorry for the disappointment but I hope this answers your question.
Courtney, itison Customer Support, 11:28, 27/11/18
Thought about booking this today but noticed when reading the small print that it had to be booked by 23rd November, as it was on today's featured deal was wondering if this was a mistake. Would be grateful if you could clarify.
Thanks j
joe, 15:05, 26/11/18
Hi there,
Thanks for getting in touch.
I'm afraid the book-by date for this deal was the 23rd of November, and vouchers are no longer available.
I'm sorry for the disappointment but I hope this answers your question.
Courtney, itison Customer Support, 11:28, 27/11/18
Try visiting our Help Centre for help, or email us at support@itison.com and we'll be happy to help.
Overnight stay for two in an executive room with breakfast OR
Overnight stay for two in an executive room with dinner and breakfast OR
2 night stay for two in an executive room with breakfast both mornings OR
2 night stay for two in an executive room with dinner on one night and breakfast both mornings
Voucher is valid until Sun 23 Dec 2018, 7 days; subject to availability.
Excludes 21 - 23 Oct and 15 Dec 2018.
A supplementary charge of £20 per room per night is required for Saturday stays; payable directly to hotel.
Advance booking required. Voucher must be booked by Fri 23 Nov 2018 (we don’t want you to miss out!).
Booking is non changeable or refundable once booked with the hotel.
Multiple voucher purchases permitted. Multiple vouchers can be used on consecutive nights; subject to availability.
Check-in 2pm, check-out 12noon.
Executive deluxe double rooms available.
Stay can be extended by a night for a supplementary charge; please discuss directly with hotel.
Option 2 and 4 includes a £25 per person dinner allowance; menu is subject to change. Vegetarian, gluten / wheat free options are available; please advise hotel at time of booking. Option 4 dinner is on one night only.
Children permitted; cots are available free of charge; please discuss directly with hotel.
No pets permitted.
Wheelchair access available.
The venue may restrict the number of itison bookings on each day so please book early if you want a specific date.
The beginning and end period of a voucher’s validity is always the busiest. We advise members to book well in advance to avoid disappointment.
Vouchers must be printed for redemption; please print your voucher and bring along with you to avoid disappointment.
Voucher is not exchangeable for cash or valid with any other offers.
Images used for illustrative purposes only.