Ask us a question
If you have any questions about itison, try visiting our
Help Centre to see if we can answer
them for you.
Still need an answer? Please sign up or sign in to ask a question.
Silly question but ... Do people jump out at all on the ghost bus tour? Thanks X
Lorna, 01:59, 23/05/19
Hi Lorna,
Thanks for getting in touch!
The team at Edinburgh Ghost Bus Tours have confirmed there'll be no jumping out so it shouldn't be too scary!
I hope this helps!
Gillian, itison Customer Support, 10:25, 23/05/19
Hi
Are group bookings permitted was looking to buy 6 vouchers and book for 6 people on same date.
Lorna, 19:04, 23/05/19
Hi Lorna,
Thanks for getting in touch!
I'm happy to let you know multiple purchases are permitted and can be used as part of a group; subject to availability.
I hope this helps!
Courtney, itison Customer Support, 09:09, 24/05/19
Hi can you take a small dog on bus?
Linda, 11:30, 26/06/19
Hi Linda,
Thanks for getting in touch!
I'm afraid dogs aren't permitted on this tour as they may be startled at some points.
I hope this answers your question though.
Gillian, itison Customer Support, 11:35, 26/06/19
I have a mobility scooter that id need from the train to outside Waverley station as cant walk far would we still be able to come as it folds down so could perhaps go in hold of bus ? it fits in the boot of my car but we would be getting the train over so would have it with me. really want to come and do this.
Alison, 00:11, 06/07/19
Hi Alison,
Thanks for getting in touch.
I'm afraid this tour is not wheelchair accessible and storage facilities are not available on the bus.
I hope this answers your question though.
Rachael, itison Customer Support, 14:47, 07/07/19
if the date sat the 27 th July I require is not available can I have a full refund as they don't seem to be answering my email.
21:27, 21/07/19
Hi there,
Thanks for getting in touch!
You'll be able to check availability and make a booking via email immediately after buying your voucher.
If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I hope this helps!
Rachael, itison Customer Support, 09:18, 22/07/19