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Can you explain how long the voucher is valid for? The offer says that the voucher is valid until 14th September but also says that the deal is valid throughout August. I'm confused.....
S, 10:09, 10/07/12
Hello there!
Thanks for getting in touch!
Your voucher will be valid until 14th September 2012, 7 days a week 10am - 4pm. However the opening hours are 10am - 5pm throughout the month of August, and will exclude the 4th and 5th of August.
I hope this has helped!
Jenny @ itison
Jenny, itison Customer Support, 11:29, 10/07/12
It does! Thanks :)
S, 23:08, 10/07/12
Enjoy the exhibition!
Jenny @ itison
Jenny, itison Customer Support, 09:04, 11/07/12
Do you have to buy tickets for accompanying children?
kirsty, 10:11, 10/07/12
Hello there!
Thanks for your question!
Children aged 12years old and under will be able to attend for free.
I hope this has helped!
Jenny @ itison
Jenny, itison Customer Support, 17:44, 10/07/12
I paid for 4 tickets yesterday evening but have not had an email with the coupons. How do I get the coupons?
10:23, 11/07/12
Hello there!
Thanks for getting in touch, although I am sorry you have not yet received your vouchers.
It appears that during the log-in stage there was a slight mis-spelling of your email address and this is why you have struggled to locate your vouchers within your account. We have now updated this and resent your vouchers to the correct email address.
I hope this has helped, however if you have further questions please do not hesitate to get in touch at 'support@itison.com'.
Kind regards,
Jenny @ itison
Jenny, itison Customer Support, 10:50, 11/07/12
I ordered tickets for the Edward Munch Exhibition ( in Edinburgh) on 11th July but not received voucher yet
07:39, 13/07/12
Hello there!
Thanks for getting in touch, although I am sorry if you have not yet received your voucher.
Please contact 'support@itison.com' if you require any further help with this.
Kind regards,
Jenny @ itison
Jenny, itison Customer Support, 16:07, 20/07/12
Can you use the voucher in July? Or does it have to be August or September?
David, 15:42, 20/07/12
Hello David,
Thanks for getting in touch!
Your voucher will be valid until 14th September 2012, 7 days a week 10am - 4pm. However the opening hours are 10am - 5pm throughout the month of August, and will exclude the 4th and 5th of August.
I hope this has helped!
Jenny @ itison
Jenny, itison Customer Support, 16:08, 20/07/12