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What is the last date to order this offer and can you give a voucher for Christmas thank you
alexander, 20:20, 25/10/18
Hi Alexander
Thanks for your question!
The voucher is valid to use from the 23rd of January 2019 until the 28th of April 2019, with bookings to be secured by the 5th of April. You're welcome to pass this to someone as a Christmas gift should you wish as all vouchers are transferrable.
I hope this helps!
Jenny, itison Customer Support, 09:15, 26/10/18
Hi I purchased 2 of these vouchers but I cant find them anywhere to enable me to print them as they are a Christmas gift for family. I took a screen shot of the voucher codes on my Ipad, can I have these vouchers sent to my email address in order for me to print them. Many thanks Angie
Angela, 22:13, 26/11/18
Hi Angie,
Thanks for getting in touch!
I’ve managed to find your order and solve the mystery! There was a tiny mistake in the email address you entered when buying, which explains why you haven’t received your voucher.
I’ve moved this into your correct account now, and re-sent it to the right email address. It’ll be with you in the next few minutes.
You can also view and print your voucher by heading to https://www.itison.com/my/complete_orders
I hope this helps!
Rachael, itison Customer Support, 09:51, 27/11/18
Is the afternoon tea as it is in picture?
Stuart, 21:40, 03/12/18
Hi there,
Thanks for getting in touch.
I'm happy to let you know this deal is for the afternoon tea menu only; the menu is subject to change. You're welcome to view more information about this menu by heading over to http://ferniecastle.co.uk/newsblog/
I can confirm these images are used for illustrative purposes only, to help give you an idea of what to expect.
I hope this helps.
Rachael, itison Customer Support, 09:40, 04/12/18
Yes thanks it has help. It tells me that it's false advertisement as the picture tells me what not to expect as it was nothing like the picture a tall
Stuart, 22:31, 04/12/18
I'd like to give this voucher to a friend for a birthday present but would like to go as well to make an afternoon of it. Do they accept 2 vouchers at 1 table?
Kaye, 12:40, 13/01/19
Hi Kaye,
Thanks for getting in touch!
I'm happy to let you now you can use 2 vouchers for a table of four; subject to availability.
I hope this helps!
Ruth, itison Customer Support, 13:29, 13/01/19