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hi
I have ordered 2 of these. can you confirm delivery charge will only be applied once so £10.99 for both.
thanks
17:46, 20/11/20
Hi there,
Thanks for getting in touch!
I can confirm P&P is charged at £10.99 per item.
If this means your order is no longer suitable, just let us know at support@itison.com within 14 days of purchase and we'll be happy to arrange a full refund.
I hope this helps!
Wallis, itison Customer Support, 10:51, 23/11/20
I have purchased 6 bottles wine at £28 my voucher is for £32 does that cover delivery costs and was not asked for delivery address
10:05, 25/11/20
Hi there,
Thanks for getting in touch.
I can confirm your voucher cost £28.00, and you can view this by visiting www.itison.com/my/complete_orders.
P&P will be charged when redeeming your voucher with The Great Wine Co. P&P is charged at £10.99 per case.
I hope this helps!
Courtney, itison Customer Support, 10:30, 25/11/20
How can this be a saving of 48% when delivery is a whopping£10.99
12:32, 01/12/20
Hi there,
Thanks for getting in touch.
I can confirm the saving of our offer is based on the wine itself. Delivery is not included in this deal, and is payable directly to The Great Wine Co.
I hope this answers your question.
Courtney, itison Customer Support, 14:21, 01/12/20
Can voucher be used in store , collect personally, to avoid delivery charge
Martin, 15:33, 07/12/20
Hi Martin,
Thanks for getting in touch.
I can confirm this offer is for delivery only, and can't be collected in store.
I hope this answers your question, though.
Courtney, itison Customer Support, 09:55, 08/12/20
What is alcohol percentage of the 5 white (with 1 Prosecco)? Thanks.
Glenys, 12:02, 08/12/20
Hi Glenys,
Thanks for getting in touch!
I'm happy to let you know the Bird Island Sauvignon Blanc is 12%, and the Stelle d'Italia Prosecco is 11%.
I hope this helps!
Wallis, itison Customer Support, 13:09, 08/12/20
Is it £10.99 delivery even if you order more than one offer ?
17:36, 09/02/21
Hi there,
Thanks for getting in touch!
For this deal, P&P is charged at £10.99 per case.
I hope this answers your question!
Gillian, itison Customer Support, 09:28, 10/02/21