Ask us a question
If you have any questions about itison, try visiting our
Help Centre to see if we can answer
them for you.
Still need an answer? Please sign up or sign in to ask a question.
Hi can you tell me the price for 2 nights.
Thank you. Anne Watson
11:04, 25/08/21
Hi Anne,
Thanks for getting in touch!
I can confirm a 2 night stay for two with a dram on arrival, bottle of Prosecco in the room, 3 course dinner on first night, breakfast each morning & late check-out is £199.00.
You can view the purchase options by clicking the green Buy Now button.
I hope this helps!
Jen, itison Customer Support, 11:35, 25/08/21
Good morning
I’ve got one of your vouchers and was wanting to know how you go about booking a date to use .
Got for my parents 50th wedding anniversary which was on the 09th of September
From Mrs Allyson Hentges
Allyson, 11:06, 13/09/21
Hi Allyson,
Thanks for getting in touch!
Once you've ordered this deal you'll receive a unique voucher with full instructions on how to make a booking by calling Fisher's Hotel Pitlochry directly.
I hope this helps!
Rachael, itison Customer Support, 11:41, 13/09/21
Is it possible to use the spa facilities in the sister Scotland spa hotel
una, 18:54, 13/09/21
Hi Una,
Thanks for getting in touch!
You're welcome to contact Scotland's Spa Hotel directly to discuss the cost of their leisure facilities, but I can confirm this is not included in our offer.
I hope this helps.
Courtney, itison Customer Support, 08:07, 14/09/21
Please explain why "Alcohol cannot be replaced with a soft drink". I am allergic to alcohol is find this poicy of your totally unfair. In fact sadly it actually puts me off booking ANY event with Itison. I look forward to your explanation, particularly how I can avoid this discrimination. Thanks
22:41, 19/09/21
Hi there,
Thanks for getting in touch!
I can confirm the terms of a voucher are set by the venues, rather than ourselves, but if you'd like to discuss this further, please contact Fisher's Hotel Pitlochry directly on 01796 472000 and they'll be happy to advise.
I hope this helps!
Wallis, itison Customer Support, 09:24, 20/09/21
If I was to buy a voucher do I order 1 voucher for 2 people and qty 2 vouchers for 4
08:06, 19/10/21
Hi there,
Thanks for getting in touch!
I’m happy to let you know all voucher options are for 2 people to use.
I hope this helps!
Wallis, itison Customer Support, 09:45, 19/10/21
Am looking to stay here this weekend if my Newcastle booking don't get sorted out,do they do sat night here before I go ahead and buy voucher
11:17, 03/11/21
Hi there,
Thanks for getting in touch!
To check their availability before buying a voucher, please contact Fisher's Hotel Pitlochry directly on 01796 472000 and they'll be happy to discuss.
I hope this helps!
Jen, itison Customer Support, 11:29, 03/11/21
I just booked this deal, but didn’t realise it had to be used by 31st Dec 2021.
Is there any way of getting a refund?
Ian, 13:00, 08/11/21
Hi Ian,
Thanks for getting in touch!
If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I hope this helps!
Rachael, itison Customer Support, 13:44, 08/11/21
Hi, if I book the 1 night deal at fishers hotel is there availability for sat 4th of December for 4 people?
Hazel Murray
Hazel, 20:32, 23/11/21
Hi there,
Thanks for getting in touch!
To check their availability before buying a voucher, please contact Fisher's Hotel Pitlochry directly on 01796 472000 and they'll be happy to discuss.
I hope this helps!
Rachael, itison Customer Support, 09:19, 24/11/21