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Do we book direct with Hotel? And what are our cancellation rights should anything unexpected occur.
10:48, 13/09/19
Hi there,
Thanks for getting in touch!
I'm happy to confirm you'll be able to make a booking directly with the hotel immediately after buying your voucher.
I can also confirm that we offer a full refund on unused vouchers within 14 days of purchase, and the hotel's cancellation policy states that you risk forfeiting your voucher if you cancel within 14 hours of your booking.
I hope this answers your question!
Gillian, itison Customer Support, 10:55, 13/09/19
SS
Could we get a bathroom with walk in shower if we book
Isobel, 15:29, 23/09/19
Hi Isobel,
Thanks for getting in touch!
You're welcome to contact Hetland Hall Hotel directly on 01387 840201 for more information on the rooms available.
I hope this helps!
Gillian, itison Customer Support, 15:33, 23/09/19