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How do you confirm dates
Alexander, 12:40, 13/09/18
Hi Alexander,
Thanks for your question.
Bookings are made online following the link provided on your voucher after purchase.
Enjoy your stay!
Jenny, itison Customer Support, 12:54, 13/09/18
If I purchase this hotel voucher, follow the link to book online as instructed, but then find that my date is not available, can I have a full refund on my voucher?
Rachael, 01:30, 14/09/18
Hi Rachael,
Thanks for getting in touch.
If you're unable to secure the booking of your choice, you can request a full refund of your unused voucher within 14 days of purchase.
I hope this helps!
Jenny, itison Customer Support, 09:43, 14/09/18
Dates for deal says from Monday 3 October to Fri 28 December 2018 however Monday is 1st October. Can you therefore confirm deal starts Monday 1 October
Susan, 21:18, 18/09/18
Hi there,
Thanks for getting in touch!
I can confirm this voucher is valid from Wed 3 Oct 2018 until Fri 28 Dec 2018. I'm really sorry for the confusion, and we've now updated the offer accordingly.
I hope this helps!
Courtney, itison Customer Support, 13:19, 19/09/18
When it says valid 7 days does this mean only valid from 7 days after purchased
13:17, 26/09/18
Hi there,
Thanks for getting in touch.
The voucher is valid to use for a stay between 3rd of October - 28th of December 2018, 7 days a week; subject to availability.
Bookings should be secured by the 7th of December 2018 and all excluded dates are listed on the offer.
I hope this helps!
Jenny, itison Customer Support, 13:25, 26/09/18
Morning. Is there any on-site car parking available?
Regards
Martyn
Martyn, 07:28, 30/10/18
Hi Martyn,
Thanks for getting in touch!
I'm happy to let you know there is limited complimentary parking available at the hotel.
I hope this helps!
Gillian, itison Customer Support, 08:28, 30/10/18