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Can you pay a supplement for a Friday or Saturday stay ?
Karen, 09:28, 11/10/18
Hi Karen,
Thanks for getting in touch.
I'm afraid this deal excludes Fridays and Saturdays.
I hope this answers your question.
Rachael, itison Customer Support, 10:14, 11/10/18
Probably know the answer already but is there any way to arrange this deal for three people in two rooms to avoid a dinner and breakfast not being taken?
John, 09:44, 23/10/18
Hi John,
Thanks for getting in touch!
I can confirm this deal is valid for an overnight stay for two only.
Rooms can be upgraded for a supplementary charge per room per night: payable directly to hotel. You are welcome to discuss the possibility of adding an additional person to your stay with Hotel du Vin Newcastle directly.
I hope this answers your question.
Rachael, itison Customer Support, 10:02, 23/10/18
If I buy a voucher for Hotel du Vin today can I redeem it tomorrow?
15:55, 23/10/18
Hi there,
Thanks for getting in touch!
I'm happy to let you know this voucher is valid Sunday-Thursday until Thursday 20th December 2018, subject to availability.
If you'd like to check availability for tomorrow before buying you're welcome to contact Hotel du Vin Newcastle directly and they'll be happy to advise.
I hope this helps.
Rachael, itison Customer Support, 16:09, 23/10/18
Hello you advertise this deal as DBB however the small print does not state breakfast is included. Please can you let me know if it is
22:04, 06/11/18
Hi there,
Thanks for getting in touch!
I'm really sorry for any confusion, but I can confirm this deal includes an overnight stay for two with breakfast, a two-course dinner each and a bottle of wine on arrival at Hotel du Vin Newcastle.
I hope this clears things up for you!
Courtney, itison Customer Support, 14:17, 07/11/18