Ask us a question
If you have any questions about itison, try visiting our
Help Centre to see if we can answer
them for you.
Still need an answer? Please sign up or sign in to ask a question.
How to book thanks
Patricia, 08:11, 17/09/19
Hi Patricia,
Thanks for getting in touch!
You'll be able to check availability and make a booking via phone or email immediately after buying your voucher.
If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I hope this helps!
Rachael, itison Customer Support, 09:10, 17/09/19
Looking for availability fri 27 and sat 28 September please ?? Thank you
11:52, 17/09/19
Hi there,
Thanks for getting in touch!
To check their availability before buying a voucher, please contact the Kildonan Hotel directly on 01770 820207 and they'll be happy to discuss.
I hope this helps!
Gillian, itison Customer Support, 12:00, 17/09/19
Is pets allowed
Peter, 14:03, 17/09/19
Hi there,
Thanks for getting in touch!
I'm happy to let you know up to 2 dogs can stay for a supplement of £10 per dog night; payable directly to hotel.
I hope this helps!
Courtney, itison Customer Support, 14:14, 17/09/19
Can u take a dog ?
Mark, 16:25, 17/09/19
Hi Mark,
Thanks for getting in touch!
I'm happy to let you know up to 2 dogs can stay for a supplement of £10 per dog night; payable directly to hotel.
I hope this helps!
Wallis, itison Customer Support, 16:34, 17/09/19
Is there an extra payment for staying two nights rather than one. The advert mentions one or two nights
Tom, 08:49, 18/09/19
Hi Tom,
Thanks for getting in touch!
I can confirm voucher option 2 is £99 for a 2-night stay for two in a deluxe suite with full Scottish breakfast both mornings at Kildonan Hotel.
I hope this helps!
Rachael, itison Customer Support, 09:34, 18/09/19
Hi, just want to check if this hotel is wheelchair accessible as it doesn't mention this on their website.
Anne-Marie, 10:49, 20/09/19
Hi Anne-Marie,
Thanks for getting in touch!
I'm happy to let you know Kildonan Hotel is wheelchair accessible and has a dedicated disabled access suite on the ground floor.
To check their availability for a suitable room before buying a voucher, please contact Kildonan Hoel directly on 01770 820207 and they'll be happy to discuss.
I hope this helps!
Wallis, itison Customer Support, 11:14, 20/09/19
Hi ! Im really interested to book this place but only accomodate max 1 child and I have 2 ! Im willing pay for extra child and my youngest sleeps on same bed with me and hubby. Thanks
maritess, 00:10, 25/09/19
Hi Maritess,
Thanks for getting in touch!
To discuss the possibility of adding a second child, please contact the Kildonan Hotel directly by calling 01770 820207 and they'll be happy to advise.
I hope this helps!
Jen, itison Customer Support, 10:03, 25/09/19