Ask us a question
If you have any questions about itison, try visiting our
Help Centre to see if we can answer
them for you.
Still need an answer? Please sign up or sign in to ask a question.
I can’t see the option to book this ??
Pamela, 18:44, 12/11/20
Hi Pamela,
Thanks for getting in touch!
I'm afraid this deal has ended and we're unable to sell any more vouchers. We've some great deals in the pipeline though - I'm sure a similar deal will pop up soon!
Rachael, itison Customer Support, 08:49, 13/11/20
Hello, if a voucher has an expiration date will that be extended if lockdown continues?
11:52, 28/01/21
Hi there,
Thanks for getting in touch!
If you can email us at support@itison.com with your voucher code, we'll be happy to look into this for you.
I hope this helps in the meantime!
Wallis, itison Customer Support, 12:12, 28/01/21
I have the same question about extended expiry dates. I have not yet bought a voucher and will only do so if I can be assured that the expiry date would be extended if the present lockdown dates are also extended.
Christine, 08:44, 26/02/21
Hi Christine,
Thanks for getting in touch!
I'm afraid this voucher is currently only valid to use until Sunday the 30th of May 2021.
I hope this answers your question though.
Wallis, itison Customer Support, 08:45, 26/02/21
I don’t have a printer...can I show the voucher on my phone?
Thanks
13:19, 04/04/21
Hi there,
Thanks for getting in touch.
I can confirm vouchers must be printed for redemption with this deal.
However, I hope this helps answer your question.
Jen, itison Customer Support, 09:35, 05/04/21
Hi. Is Veenoclosed at the moment or is this for takeaway afternoon tea? Thanks
Tracy, 15:34, 06/04/21
Hi Tracy,
Thanks for getting in touch.
I can confirm this deal is valid for sit-in, rather than takeaway.
Vouchers can be used from when Veeno Edinburgh Rose Street reopen until the 4th of July 2021.
I hope this helps!
Courtney, itison Customer Support, 16:56, 06/04/21