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Can you use the voucher against the tapas set menu for £17.95? And just to double check, can I buy 2 x £50 vouchers and redeem the £100 from a single meal? Thank you.
Juliet, 23:50, 21/10/19
Hi there,
Thanks for getting in touch!
I can confirm vouchers are not valid with any other offers and a maximum of 2 vouchers can be used per table.
I hope this helps!
Courtney, itison Customer Support, 09:28, 22/10/19
Hi sorry I don’t mean another offer, this is available on the main menu.
Thank you.
Juliet, 16:38, 22/10/19
Hi Juliet,
Thanks for getting back in touch!
I can confirm this voucher can be used towards any full price food and drink on the a la carte menu.
I hope this helps!
Gillian, itison Customer Support, 16:53, 22/10/19
Is this really not valid until next year?
Bob, 07:17, 24/10/19
Hi Bob,
Thanks for getting in touch.
I can confirm this voucher can be used from Thursday 2nd January 2020 until Thursday 30th April 2020, Monday - Thursday 12noon - 9pm, Friday & Saturday 12noon - 5pm; subject to availability.
I'm sorry if this means the voucher isn't suitable for you, but I hope this answers your question.
Gillian, itison Customer Support, 09:20, 24/10/19
It would be helpful to have an idea as to what £15/50/100 gets you - in order to decide which voucher to buy. Thanks. Bob
Bob, 09:55, 24/10/19
Hi Bob,
Thanks for getting in touch!
I'm happy to let you know you can view La Casa's menu by heading to http://la-casa-restaurant.co.uk/wp-content/uploads/2019/07/La-Casa-A-la-Carte-inside-2019.pdf.
I hope this helps!
Gillian, itison Customer Support, 10:19, 24/10/19
The voucher is for 'food and drink', does this include wine?
11:19, 24/10/19
Hi there,
Thanks for getting in touch!
I'm happy to let you know this voucher can be used to purchase wine whilst you're dining.
I hope this helps!
Wallis, itison Customer Support, 12:25, 24/10/19
Hi. If we book a table, and the restaurant is closed due to Coronavirus, would Itison issue us with a refund?
Trudi, 17:37, 13/03/20
Hi Trudi,
Thanks for getting in touch.
If you need any help with a booking down the line, please get in touch with us at support@itison.com directly and we'll do our best to lend a hand.
I hope this helps.
Gillian, itison Customer Support, 09:48, 14/03/20
Hello - due to Covid-19, if I purchase this voucher, will the date that I can use it by be extended? Thank you.
14:15, 01/04/20
Hi there,
Thanks for getting in touch!
I'm afraid this deal has ended and we're unable to sell any more vouchers. We've some great deals in the pipeline though - I'm sure a similar deal will pop up soon!
Jen, itison Customer Support, 10:31, 02/04/20
Hi,
Is this deal still available and can the vouchers be used for take away / delivery ?
Thanks
Kirsten, 18:27, 08/05/20
Hi Kirsten,
Thanks for getting in touch!
I can confirm this voucher is valid for eating in.
I hope this answers your question, though.
Gillian, itison Customer Support, 11:20, 11/05/20