Shore Street, Inveraray, PA32 8XT
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Are the spa facilities available for use?
22:43, 29/07/20
Hi there,
Thanks for getting in touch!
For more information on the facilities available at the moment, you're welcome to contact Crerar Loch Fyne Hotel & Spa directly, and they'll be happy to advise.
I hope this helps!
Gillian, itison Customer Support, 09:44, 31/07/20
What’s the extra charge to bring a 9 yr old child(2 adults/1child)?
09:25, 31/07/20
Hi there,
Thanks for getting in touch!
I'm happy to let you know a maximum of 2 children are permitted - under 5 years go free of charge; please discuss this directly with the hotel. Supplements will apply for children aged 5+; please liaise directly with the hotel; subject to availability.
I hope this helps!
Gillian, itison Customer Support, 09:42, 31/07/20
we have a voucher , how do we use it to book , can we phone somebody to sort ?
tnx
Peter, 15:53, 01/08/20
Hi there,
Thanks for getting in touch!
You'll be able to make a booking online by following the instructions in the How To Book section of your voucher.
If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I hope this helps!
Wallis, itison Customer Support, 16:32, 01/08/20
R all facilities on
07:37, 02/08/20
Hi there,
Thanks for getting in touch.
You're welcome to contact Crerar Loch Fyne Hotel & Spa directly to discuss if their facilities are open and available.
I hope this helps!
Jen, itison Customer Support, 08:42, 03/08/20
Is the hotel wheelchair accessible and are there adapted bedrooms with roll in showers?
22:14, 03/08/20
Hi there,
Thanks for getting in touch!
I'm happy to let you know wheelchair access is available at this hotel. To check the accessibility of their rooms before buying a voucher, please contact Crerar Loch Fyne Hotel & Spa directly and they'll be happy to discuss.
I hope this helps!
Wallis, itison Customer Support, 09:23, 04/08/20
Good morning,
I'm looking to purchase the October 2 night stay voucher to use on 7th and 8th October. I called the hotel to check availability prior to purchase and they're saying they can't check the availability and that there should be a calender to view availability via itison. I don't see any calendar before purchase and don't want to buy if the dates we want aren't available. Can you check this for me please?
Many thanks
Karen
Karen, 09:25, 05/08/20
Hi Karen,
Thanks for getting in touch.
I can confirm you'll be able to check availability and make a booking online immediately after buying a voucher. If you can't book for your preferred date, just let us know at support@itison.com within 14 days of purchase, and we'll be happy to issue a refund.
I hope this helps!
Gillian, itison Customer Support, 09:53, 05/08/20
Is there availability tomorrow 8th August for 1 night?
19:01, 07/08/20
Hi there,
Thanks for getting in touch!
I'm afraid the 1 night stay option for August excludes Fri - Sat.
I hope this answers your query though.
Rachael, itison Customer Support, 10:43, 08/08/20
Hi would it be possible to add another adult to the booking. A room for three women? If so could you give me the cost of the three night stay please. Do you have availability for nights if 24,25,26 September?
Mary, 07:16, 08/08/20
Hi Mary,
Thanks for getting in touch!
Our vouchers are for two people only, but you're welcome to contact Crerar Loch Fyne Hotel & Spa directly to discuss the possibility and cost of adding a third person to your booking and they'll be happy to advise.
I hope this helps!
Rachael, itison Customer Support, 10:12, 08/08/20
Does the 3 night stay include, Friday,Saturday and Sunday? How do I open the Callander for Aug and Sept?
Thank you.
Joan, 12:35, 09/08/20
Hi Joan,
Thanks for getting in touch!
I'm happy to let you know this voucher is valid 7 days a week; subject to availability. You'll be able to check availability and make a booking immediately after buying a voucher.
I hope this helps!
Gillian, itison Customer Support, 10:19, 10/08/20
Does the deal apply at weekends
Linda, 08:04, 27/08/20
Hi Linda,
Thanks for getting in touch!
I can confirm Friday and Saturday stays are excluded for a one night stay in August, September and October but available for every other purchase option, subject to availability.
I hope this helps!
Jen, itison Customer Support, 08:38, 27/08/20
Is this deal available for weekends
Ann, 17:31, 27/08/20
Hi Ann,
Thanks for getting in touch!
I’m happy to let you know the August to September and the October overnight vouchers are valid to use Sunday - Thursday, and the 2-night and 3-night stay vouchers are valid 7 days a week.
The November to December voucher options are all valid to use 7 days a week.
I hope this helps!
Wallis, itison Customer Support, 09:18, 28/08/20
How do I know if there is availability for my specific date, I don’t want to buy if my date is not available
Fiona, 08:24, 04/09/20
Hi Fiona,
Thanks for getting in touch!
You'll be able to check availability and make a booking online immediately after buying your voucher.
If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I hope this helps!
Gillian, itison Customer Support, 09:25, 04/09/20
Hi there
Is the accommodation dog friendly?
Thank you
Kay, 13:44, 14/09/20
Hi Kay,
Thanks for getting in touch!
I'm happy to let you know up to 2 dogs can stay for a supplement of £12 per dog per night; payable directly to the hotel.
I hope this helps!
Wallis, itison Customer Support, 13:47, 14/09/20
Can I buy a voucher for sept and go on Friday 25 September. It says must be booked by 16th, but I’m just buying it today
Linda, 18:02, 23/09/20
Hi Linda,
Thanks for getting in touch.
I'm afraid the September option is no longer available to buy.
I hope you find another suitable deal!
Courtney, itison Customer Support, 08:41, 24/09/20
Trying to purchase 2 night stay valid nov/ dec it’s saying it’s not currently on sale
Carol, 17:12, 02/10/20
Hi Carol,
Thanks for getting in touch!
I'm afraid this is an older deal which has ended, but we've some great deals in the pipeline - I'm sure a similar deal will pop up soon!
Older pages do sometimes come up in the results if you search for a deal on the internet. To search our website directly for current offers, just head to www.itison.com and use the search option at the top right of the page.
I hope this helps!
Rachael, itison Customer Support, 17:47, 02/10/20
Try visiting our Help Centre for help, or email us at support@itison.com and we'll be happy to help.
Aug to Sept options:
1 night stay: Voucher is valid from Sun 2 Aug 2020 until Wed 30 Sept 2020, valid Sun - Thur; subject to availability. Excludes Fri - Sat.
2 & 3 night stay: Voucher is valid from Sat 1 Aug 2020 until Wed 30 Sept 2020, valid 7 days; subject to availability. Excludes 14 - 15 Aug 2020. A supplementary charge of £20 is required for Friday and Saturday stays; payable directly to hotel.
Advance booking required. Voucher must be booked by Wed 16 Sept 2020 (we don’t want you to miss out!).
Oct options:
1 night stay: Voucher is valid from Thur 1 Oct 2020 until Thur 29 Oct 2020, valid Sun - Thur; subject to availability. Excludes Fri - Sat.
2 & 3 night stay: Voucher is valid from Thur 1 Oct 2020 until Sat 31 Oct 2020, valid 7 days; subject to availability. A supplementary charge of £20 is required for Friday and Saturday stays; payable directly to hotel.
Advance booking required. Voucher must be booked by Fri 16 Oct 2020 (we don’t want you to miss out!).
Nov - Dec options:
Voucher is valid from Sun 1 Nov 2020 until Wed 30 Dec 2020, valid 7 days; subject to availability.
Excludes 23 - 26 and 29 Dec 2020.
Advance booking required. Voucher must be booked by Wed 16 Dec 2020 (we don’t want you to miss out!).
Online bookings only.
You risk forfeiting your voucher if you cancel within 48 hours of your booking.
Multiple voucher purchases permitted.
Multiple vouchers cannot be used on consecutive nights.
Check-in 3pm, check-out 11am.
Classic double or twin room available.
Rooms can be upgraded to deluxe rooms and junior suites for a supplementary charge per room per night; please discuss directly with hotel.
Stay can be extended by a night for a supplementary charge; please discuss directly with hotel.
Includes 125ml glass of Prosecco on arrival; alcohol cannot be replaced with a soft drink.
Max of 2 children permitted under 5 years free of charge; please discuss directly with hotel. Supplements will apply for children age 5+; please liaise directly with the hotel; subject to availability.
Max of 2 pets are permitted at a supplementary charge of £12 per dog per night; payable directly to hotel.
Wheelchair access available.
The venue may restrict the number of itison bookings on each day so please book early if you want a specific date.
The beginning and end period of a voucher’s validity is always the busiest. We advise members to book well in advance to avoid disappointment.
Vouchers can be presented on mobile device or printed for redemption; please show your voucher on arrival.
Voucher is not exchangeable for cash or valid with any other offers.
Images used for illustrative purposes only.