Ask us a question
If you have any questions about itison, try visiting our
Help Centre to see if we can answer
them for you.
Still need an answer? Please sign up or sign in to ask a question.
Why does the reference to valid for 7 days mean ?
09:26, 23/07/22
Hi there,
I like to buy 2 of this voucher for my friend, is it possible and also do not want my name to appear however i wnat to send it the friend through watsapps.
I look forward to hearing from you.
Regards
Kenny
Kehinde, 11:49, 23/07/22
Hi Kenny,
Thanks for getting in touch!
Unfortunately, there's no way to make our gifting service anonymous I'm afraid. However, you're welcome to purchase this voucher, print it off, and send it to the recipient via post.
I hope this helps!
Laura, itison Customer Support, 10:00, 25/07/22
I would like to take my kids on this cruise. Can I use 3 itsison vouchers at the same time??
13:34, 07/08/22
Hi there,
Thanks for getting in touch!
I'm happy to let you know multiple purchases are permitted.
Children under 5 are permitted for £4 per child, and children under 16 are permitted for £11 per child, both including soft drink and cake; payable directly.
I hope this helps!
Caitlin, itison Customer Support, 13:59, 07/08/22
Hi,
If i go into website i can book this cruise same price as itison is doing , in fact its £1 cheaper on main website as they give a concession price,
So what is benefit of booking with itison?
09:04, 12/08/22
Hi there,
Thanks for getting in touch!
I’m happy to help clear this up, as our prices are all checked before our deals go on sale.
Option 1 for this deal is for one adult and includes:
1 hour cruise, usually £19.50.
Coffee, usually £3.00.
Cake, usually £2.00.
Mini Guide, usually £2.00.
4-hour car park stay, usually £4.00.
This gives a top price of £30.50 and as our vouchers are £20, the saving is 35%
I hope this helps!
Courtney, itison Customer Support, 09:37, 12/08/22
It also says on your website its normal price is £32 , its not its £24 so this is misleading ?
09:07, 12/08/22
Hi there,
Thanks for getting in touch!
I’m happy to help clear this up, as our prices are all checked before our deals go on sale.
Option 1 for this deal is for one adult and includes:
1 hour cruise, usually £19.50.
Coffee, usually £3.00.
Cake, usually £2.00.
Mini Guide, usually £2.00.
4-hour car park stay, usually £4.00.
This gives a top price of £30.50 and as our vouchers are £20, the saving is 35%
I hope this helps!
Courtney, itison Customer Support, 09:37, 12/08/22
How do I book a specific date for this loch Katrine cruise
Thank you
Mary Donald
13:38, 13/08/22
Hi Mary,
Thanks for getting in touch!
Once you've ordered this deal you'll receive a unique voucher with full instructions on how to make a booking.
I hope this helps!
Wallis, itison Customer Support, 14:30, 13/08/22