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Hi. Do you know if the 3 bedroom cottage is available on the 5th or 12th of April 2021?
Craig, 15:32, 14/09/20
Hi Craig,
Thanks for getting in touch!
To check their availability before buying a voucher, please contact The Old Schoolhouse directly on 0781 295 5565 and they'll be happy to discuss.
I hope this helps!
Gillian, itison Customer Support, 16:12, 14/09/20
Hi do you accept small dogs
Sandra, 21:08, 14/09/20
Hi Sandra,
Thanks for getting in touch!
I'm happy to let you know up to 2 dogs can stay for a supplement of £25 per dog, per stay, payable directly to the hotel.
I hope this helps!
Gillian, itison Customer Support, 08:43, 15/09/20
What's your cancellation policy due to Covid 19 regulations.
Katie, 19:20, 18/09/20
Hi there,
Thanks for getting in touch!
I can confirm you risk forfeiting your voucher if you cancel within 7 days of your booking.
You're welcome to find out more about our itison guarantee by heading to https://www.itison.com/pages/guarantee
I hope this helps.
Rachael, itison Customer Support, 10:21, 19/09/20
Hi there - is there no availability this year? Looking for November? Thanks, linsay
19:45, 27/09/20
Hi Linsay,
Thanks for getting in touch!
I can confirm this offer is valid from Mon 4 Jan 2021. You're welcome to contact The Old Schoolhouse, on 0781 295 5565, to discuss their availability in 2020 and the cost of staying directly.
I hope this helps!
Courtney, itison Customer Support, 08:55, 28/09/20
Hi if I cancel before 7 days do I get my money back?
linda, 11:48, 03/10/20
Hi Linda,
Thanks for getting in touch!
We offer a refund within 14 days of purchase, provided a booking hasn't yet been made with the venue.
I hope this helps!
Gillian, itison Customer Support, 12:02, 03/10/20